Question about Sony NWZ-S615F Walkman Video MP3 Player

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Won't connect to the computer.

When I first got my walkman, even if it didn't connect to the computer when I plugged it in it would always turn on as soon as I put the USB cord in.
But now it doesn't turn on when I do, it doesn't charge, and I on the off chances when it does respond to the computer, I get a message that says it can't recognize the device. I've put the installation disk back in and tried to re install it and all that but nothing seems to be working. And I know it's not a problem with the chord or computer because my brother's works fine.

And ideas?

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: mp3 will not connect with my computer

I'm pretty sure I fixed a similar problem. Go to your device manager on your PC and uninstall the walkman driver. After this is complete just plug the walkman back into you Pc and the plug and play will download the driver again. This worked for me. My operating system is Windows vista.

Posted on May 29, 2009

  • 1 Answer

SOURCE: Sony Walkman NWZ-A826 will not conect to laptop via usb cable

I experienced exactly the same problem on my laptop (Vista Home Premium) after upgrading to NIS 2009.

From Control Panel, I went to Device Manager. Under Portable Devices there was a yellow exclamation mark aginst my walkman (Micosoft Code 19 error). I read around a bit before deciding to click Uninstall. Once that was complete, I clicked on Scan for hardware changes, and hey presto my walkman was recognised again.

This is almost certainly connected with NIS 2009 installation as my walkman was recognised by another laptop (XP) which is NIS 2009-free.

Posted on Jun 11, 2009

  • 89 Answers

SOURCE: nwz-e438f will not play, or connect to computer

Please try connecting the Walkman to a different USB port on the Computer and check if that helps.

Please make sure that there is no other USB devices connected to the Computer at the same time.

If there was no change after the player was reset, connect it to the computer and reset it again, leaving it connected.

Keep the Walkman connected to the Computer for 4 hours to fully charge the battery. Then, check whether the Walkman is working properly.

Ensure that the HOLD switch is not activated.

If the issue still persists after performing the steps provided above service of the Walkman is required.



Posted on Jun 16, 2009

  • 1 Answer

SOURCE: wont connect to the computer or charge

i need to delete my files om my nwz-s615f but it not connected to my computer

Posted on Sep 05, 2009

  • 65 Answers

SOURCE: sony nwz-b133f not working

if you have the initial executing files that were on your mp3 when you bye,

Format your Mp3 on PC by FAT32 format and copy those on your Mp3 player folder

Posted on Oct 09, 2009

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1.Try resetting the Walkman by pressing the RESET button located on it. It looks like a small hole. You can use any pin or any sharp pointed object to reset it.
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2. Use the supplied USB cable to connect the Walkman to the Computer.
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2. Disconnect all other USB devices if you have connected to avoid conflict.
3.Connect the Walkman to the other USB ports on the Computer.
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You can check whether the USB Driver is corrupted or not by following steps below(only for Windows Operating System).
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Then, select Device Manager at the left plane.
Then check whether any "Unknown device" or "?" or "!" is listed under Universal Serial Bus Controllers at the bottom of the right pane.
If there is so, then right-click on it and select uninstall.
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Then, un-plugg the USB cable and plug-it in.
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If the issue persists, then connect the Walkman to a different Computer to check whether the issue is with the Computer or the Walkman.

If the issue persists even with different Computer, then try resetting the Walkman by pressing the RESET button located at its bottom. You can use any pin or any sharp pointed object to reset it.
Then connect back the Walkman to check whether it works.

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1. Use the supplied USB cable to connect the Walkman to the Computer.
2. Disconnect all other USB devices if you have connected to avoid conflict.
3.Connect the Walkman to the other USB ports on the Computer.
4.Check whether the USB Driver is installed in the Computer or if it is corrupted.
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If the issue persists even with different Computer, then try resetting the Walkman by pressing the RESET button located at its bottom. You can use any pin or any sharp pointed object to reset it.
Then connect back the Walkman to check whether it works.

If the issue persists you may try using a different compatible USB cable.

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