Question about Dell Computers & Internet
Sounds like a bad hard drive or a BIOS problem. If you have access to a working PC, try connecting the hard drive (providing the connections match) and see if it's recognized. Try borrowing another hard drive to see if your machine recognizes that one. Your bios is a good place to begin.
Posted on Apr 24, 2014
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Posted on Jan 02, 2017
I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especialy true if you move a HUB to another port
If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
Posted on Aug 28, 2009
If you connect the drives using one single ribbon cable with two connectors on it then you need to set the drives to Master/Slave using the jumpers on the drives. Master being your OS drive.
If you are running a very old Operating System, make sure it can support a 20GB drive.
Posted on Jan 07, 2010
Is it SATA or IDE? Have you tried another cable? If it's IDE, have you checked the jumper settings (usually Cable Select is easiest)?
Posted on Feb 19, 2010
SOURCE: does not recognize hard drive
thank you for using fixyz
chack your HDD cable wich conacted with your motherboard may it's not working or replace that then try
still there is prob then may you HDD is not working
Posted on May 13, 2010
With any computer this is a question that must be answered by those that provide the driver software. Like the number above (Dimension 3100) you should begin your search here=> Dimension 3100 Drivers that is if you have not altered the driver by putting a different player in the slot. What you need to do is test the drive using the Dell diagnostics. The procedure can be found in the CD/DVD FAQ. Run the "read test". You'll need to insert various disc types during the test.
Hope this helps, Thanks, Sea Breeze
Posted on Jul 14, 2010
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