Question about Dell 1815dn All-In-One Laser Printer

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Front door open message on display of dell 1815dn printer

Have a "Door Open front door" message on my 1815dn dell printer rendering it inoperable...Any suggestions

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Hey, make sure the front door is shut, if it is, you most likely need to replace the High Voltage Power Supply (Part# WH773). Iteminc.com has this part and can ship same day. The sensor which reads if the door is open can go bad and it is part of the HVPS. Good luck!

Posted on Jun 16, 2011

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1 Answer

How do you print an envelope on a Dell Laser MFP 1815dn


when printing enevelopes always ALWAYS THROUGH THE BYPASS open front door and feed thru there. on the bypass is image to let you know fce up or down follow that. also change settings on pc when printing envelopes or cardstock etc.

Jun 09, 2012 | Dell 1815dn All-In-One Laser Printer

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Dell 1815 keeps saying door open when it is not.


The front door switch has gone bad which is part of the High Voltage Power Supply. You need to replace the HVPS (part# WH773). This should clear your problem right up. Iteminc.com has this part and ships same day.

Jun 08, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

I have a Dell 1815dn all-in-one laser printer. I have a "open door front door' error message rendering my machine inoperable. Any suggestions on how to clear this?


Hey, make sure the front door is shut, if it is, you most likely need to replace the High Voltage Power Supply (Part# WH773). Iteminc.com has this part and can ship same day. The sensor which reads if the door is open can go bad and it is part of the HVPS.

Dec 30, 2010 | Dell 1815dn All-In-One Laser Printer

1 Answer

Currently have a Dell 1815 - keeps saying Front door is open and will not print. Have tried everything - from turning off printer, unplugging, changing toner, etc.


Hey, make sure the front door is shut, if it is, you most likely need to replace the High Voltage Power Supply (Part# WH773). Iteminc.com has this part and can ship same day. The sensor which reads if the door is open can go bad and it is part of the HVPS. Good luck!

Sep 15, 2010 | Dell 1815dn All-In-One Laser Printer

1 Answer

Door open Front door message. the copier does not work


plz check the printer carefully, there may be some dislocation of some parts which is preventing the front door from completely closing. post back if more assistance is req.

Aug 12, 2010 | Dell 1815dn All-In-One Laser Printer

1 Answer

I have following message "Door Open" and "Front Door" in the Dell 1815dn All-In-One. I checked that door is properly closed, then I checked sensor and press it by clipper, message is still coming out. I...


This message is usually down to thesensor on the HVPS. Firstly check that the switch related to thefront door doesn't have a blue cover on it. (Some call out techsreplace the HVPS and leave the switch cover on). Removing the RHScover firstly (4 screws) and then removing the arm that toggles theswitch (1 screw) should allow you to see if the switch has a coveron it. If this is ok then you would need to take apart the HVPS andclean the sensor and if this still doesn't help then replace the HVPSboard..This will take some time to do so a good read of the manual isrecommended.

Jan 25, 2010 | Dell 1815dn All-In-One Laser Printer

1 Answer

Dell 1815 dn - bogus front door open message


Hey, make sure the front door is shut, if it is, you most likely need to replace the High Voltage Power Supply (Part# WH773). Iteminc.com has this part and can ship same day. The sensor which reads if the door is open can go bad and it is part of the HVPS.

Sep 08, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Front door open message it won't print


There is a switch inside the front door that is not making contact when the door closes, making the printer think that the front door is open. The switch is recessed in the housing. Look for a plastic knob that protrudes from the front door that will mate with a hole in the frame. Inside this hole is the switch. Try activating the switch manually with a screwdriver to make sure the switch is functioning. If it is, you will need to take off the cover and reposition the switch forward. If it does not activate manually, the switch must be replaced.

Jun 22, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Dell Laser MFP 1815 won't print. Message keeps coming up Jam 2 open rear and front door. Have opened and shut doors repeatedly, restarted printer, tried copying over message but it keeps being displayed....


I had same problem. If you go to rear of printer and open the back door you'll see it is attached to a blue connector. Unattached it so that the door opens fully and then unflap the inside roller assembly. Next open the fuser door and you'll notice a little spring loaded assembly on the inside of the opened fuser door. This is where my problem was. Make sure that the assembly springs back when pushed because part communicates with a sensor on the motherboard. If it doesn't spring back then the printer thinks there is a jam. Mine was stuck but after pushing it a few times it started to work freely again. This was a frustrating problem but that fixed my issue and hopefully it will fix yours.

Jun 04, 2009 | Dell 1815dn All-In-One Laser Printer

2 Answers

Dell printer problem


Sounds like you may need to replace the pick up rollers on the machine.  Without knowing exactly where the jam error happens during the print process, it's hard to say.

Oct 19, 2007 | Office Equipment & Supplies

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