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2. unzip the file and copy the files update.zip recovery.img and factory_update_param.aml to an external micro sd card.
3. Plug the tablet in and insert the sd card. Press the power button to see the battery icon then press the power button 5 times. Then let it run for 4 minutes and it should be set back to factory settings.
****NOTE***** If it fails to update then you still have the access to the recovery menu where you can do the factory wipe and still reset it.
There are a few things you can try to resolve this:
Hold down the power button for up to 15 seconds to reset the unit.
If that doesn't work, you'll want to try changing the power connection to the unit. If you don't have it plugged in to the cradle or the usb cable, plug it in. If it is plugged in, try unplugging it.
In the event it stays frozen, eventually the battery will drain. When the screen goes blank, you can then plug the unit in and recharge it. Let it charge for at least 30 minutes and then try to power on the unit.
hold on the power and home buttons until the screen goes black, once black keep holding the buttons until you see an apple logo then release, this is a soft reset. if this doesnt work plug into itunes and when the computer recoginizes it click restore. this will delete everything on your phone and take it back to the way it was when you bought it.
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause." Q. How to reset Zen v + http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related
Zen V is dead "If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
if that doesnt work try How to reset Zen v + http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related