Question about Whirlpool 24 in. DU1100XTPS Built-in Dishwasher

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No water is getting to the top row except from above nothing gets underneath

The top shelf stays dirty especially anything that needs water from underneath. it doesnt appear there is any water touching these parts

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It sounds to me that there is not enough water moving around in the dishwasher, When the wash is half way through open the door and see how much water is inside. The drain hose may be too low and as the unit washes the water may be syphoning out . If so make sure the drain hose is at least half way up the back before it travels down

Posted on Jun 13, 2009

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Posted on Jan 02, 2017

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1 Answer

Dishwasher


basic checks:
is water entering into the machine.
is it hot.
is it being heated during pre-wash
is the soap being dispensed
is the pump running when cycling?
do the arms turn freely?

you mentioned the top and bottom shelves. are there places where the dishes 'are' being cleaned?, or are you meaning that in general they are not being cleaned at all?

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to see if water is being pumped at all, put a bowl on the top and bottom shelf, and nothing else. if there is water in it after it cycles then the pump is moving at least some water.
start with these observations and please report back
good luck
mark

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