Question about HP PSC 2355 All-In-One InkJet Printer

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HP PSC 2355 Truncated lines

The test page prints perfectly. However, printing from any application  results in lines with the top half missing.  That is the top parts of the words on those lines are not printed.

 

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  • ATL_Mom Jan 08, 2008

    I have this problem too, but only printing from Word. If I print-screen, or print an excel spreadsheet, the print quality is excellent. I tried cleaning the print head, and changing the ink cartridge. This did not fix the problem where the top half of the lines (not all lines, just some lines) is blank. It seems to be the same lines on the page no matter what the word document.

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Try cleaning the paper rollers and the print head.

 

Use a wet cloth to clean the paper rollers.

 

Use a little amount of water and some alcohol (Isopropyl alcohol) to clean the print head. (You may not need to do this if your printer cleans it automatically through software utility.

 

 

This may be also have caused by the low ink level. Replacing the cartridge should solve this problem.

Posted on Oct 19, 2007

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