Question about Lexmark JetPrinter X1185 All-In-One InkJet

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Printer wont install to laptop

My lexmark x1180 all in one printer wont install on my new laptop with vista.why does my disc not install properly.it says one of the installers is not working at the moment,contact lexmark

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  • andysuziboo May 21, 2009

    tried both things u2 have suggested.vista starts to install printer then asks for the disc then stops when it says installer is`nt working.sometimes it tells me the spooler is off and it will turn it on but nothing happens

  • andysuziboo May 21, 2009

    tried both things u2 have suggested.vista starts to install printer then asks for the disc then stops when it says installer is`nt working.sometimes it tells me the spooler is off and it will turn it on but nothing happens

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Your printer drivers might not be compatible with vista, try hooking up the printer via usb cable after rebooting the laptop, the drivers or the vista os might read or configure automatically, can't say you will be able to use the other "goodies" the printer program has to offer, but you will or should be able to print, i have the same problem, we ran xp, for ours, and my drivers will not install on vista.......hope this helps....if not contact company to be sure the printer is compatable with vista.....good luck....shia

Posted on May 21, 2009

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Hi... if u don't know the lexmark tech support #... its this: 1800 332 4120... or u can live chat online on support.lexmark.com

if u r the do it yourself type... go to www.lexmark.com. in the search box on top right corner type "x1185". click search. scroll downwards & click on download driver & select windows vista. before u start download check whether urs is vista 32 bit or 64 bit. right click on computer entry in start menu & click properties. check what it says there under operating system type: 32 bit or 64 bit. if its 64 bit... download vista_x64 driver from the lexmark site else select just vista. after download... comes the long process of installation which would take even more instructions. i think u can just call the tech support & it will be a first call resolution

Posted on May 21, 2009

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Okay this is a easy problem, the printer spooler service is turned off, just turn it on, and try to install it again, should work if not let me know.

press start and then run
OR
hold down windows key and press r
in run menu type in: services.msc
and press ok or enter

in services, you need to find printer spooler or spooler, right click on it and select properties.

make sure start up type is automatic, then press on start. Apply ok, close window , make sure the service status is running, press F5 to refresh the page.

try installing it now.

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