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Dyson problems my power button does not come on and i have changed fuse in plug . i have had my dyson 6 years it is the yellow and grey one.

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Posted on Jan 02, 2017

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Dysonteam
  • 167 Answers

SOURCE: MODEL:Dyson CYLINDER DC05

Hi its Darran at Dyson.

It is difficult to confirm what may be causing this problem with having the opportunity to inspect the machine.

We offer a repair service for £69 which is inclusive of parts, labour and VAT.

To arrange a service please call our Helpline on 0800 298 0298.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 20, 2010

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My new dyson digital slim only runs for 9 minutes and says on the box to run for 15 minutes. Can I return it


Hi there, it's Jack at Dyson.

Good news - you shouldn't need to return your machine! Dyson Digital Slim cordless vacuums have two power levels - high suction power mode for regular vacuuming, and Boost mode, which provides 6 minutes of highest suction power for tackling tougher tasks.

It sounds like you're using your machine set to Boost mode, which will reduce runtime to around 6 minutes. To change back to normal power, hold down the on/off trigger so the vacuum is running. Then at the same time, press and release the round illuminated Boost button on the rear of the machine.

I'm confident this will resolve things - if not, Dyson experts are on hand to help. You can reach the Dyson Customer Helpline for further assistance by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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No power to switch. ts there a reset button?


Check the power plug cord, might be bent so often that the internal wire)s) are broken. You can cutoff old plug and replace with new one.

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Dc25 animal brush is not spinning,belt is ok,and thers no strainge noises or smells from it.


Hi Kevin,

Thank you for your inquiry. I am sorry to hear about this issue with your DC25 brush bar. Assuming you have already tried cleaning the brush of any obstructions, following the instructions below may resolve the issue:

1) Plug your machine into the power outlet
2) Locate the grey brush bar button next to your power button
3) With the machine turned off, press and hold the brush button down for 10 seconds
4) Release the grey brush button, step on the foot pedal to recline the machine
5) Press the power button to power on the machine
6) Check to see if the brush rotates

If you have any additional questions or require further assistance, please contact our US Dyson Helpline toll-free at 1-(866) 693-9766 or our UK support colleagues at 0800 298 0298. Thank you very much for your time.

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Dyson animal dc07 does it have a reset button?


The reset button is incorporated into the on/off switch for the brushroller which is the grey button next to the red power button. Try hitting that button separately.

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I partially sucked up a rubber toy but was able to pull it back out and now the beater bar will not turn. Is there a reset button?


The reset button is incorporated into the on/off switch for the brushroller which is the grey button next to the red power button. Try hitting that button separately.

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HOW TO REMOVE SOLEPLATE PLEASE TO CLEAN cleaner dyson dc07


On the underside of your Dyson, there are 3 coloured fasteners with slots in the heads which secure the sole plater. Turn each one 90 degrees with a coin or large flat-bladed screwdriver and then lift the edge of the sole plate where the fasteners were located. It can then be removed. If your Dyson is yellow/grey, the fasteners will be yellow. If it is purple/grey, the fasteners will be purple, etc.

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Dyson Upright DC25 will not work


Hi its Darran at Dyson.

Sounds as though the switch is faulty. your machine shoudl still be under guarantee. If this is the case, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US). Please ensure you have your serial number and proof of purchase available when calling.

Kind regards
Darran
Dyson Customer Service

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I have the same problem as steve967 The dyson dc16 is fully charged, runs well for 5-10 seconds and shuts down. I wait for a second or 2 and it runs again for 5-10 seconds. This will continue for...


Dear Michael_Stad,

I am going to sound like a broken record but here is my same answer to another person with the same problem.

I have I had the same problem with my Dyson DC16, where it only runs for a few seconds at a time with each trigger pull. My husband called Dyson (Canada) and without hassle they shipped us a replacement part which I just received this morning. The replacement part sent to us is: DC16 Main Body with Rating Plate. It is also under warranty for 1 year. The great customer service makes up for the flaw in the machine. Also, Dyson is aware of the problem. Hope this helps.

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My Dyson Aminal Vacuum simply will not turn on. I plugged it in this morning, pressed the power button- and nothing. No warning sounds, simply silence. Sigh. Nothing is wrong with the wall outlet.The...


The power switch may need to be replaced. Call the Dyson helpline - they will give you the location of an authorized Dyson dealer in your area who will be able to replace the switch.

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