Brother Fax-1360 Plain Paper Inkjet Fax Logo
Posted on May 21, 2009
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Fax printing out blank paper

We have a Brother fax 1360 and faxes received come out blank. Thinking it was the ink we changed it to a new cartridge but we get the same result. What could be wrong?

1 Answer

versa093

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  • Expert 46 Answers
  • Posted on Jun 11, 2009
versa093
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Joined: Jun 11, 2009
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New print head, might be cheaper to replace machine

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1helpful
1answer

My brother 1360 fax machine will not print. The paper feeds through the machine and sounds like it is printing but comes out blank. There is ink in the ink cartridge and seems functional. Any advice would...

If you have performed cleaning at least 3 times then I suspect the printhead is at
fault. the head is not a user changeable part and a brother dealer is best left to do the job. The price of the machine is such that a repair plus parts probably does not make it worth while.
0helpful
1answer

When we receive faxes, Only the very right side prints out. WE have a new ink cartridge and drum unit. It did it before we changed it and it is doing the same thing. Is there anything that we can do?

don't know if this will fix prob, but pull drum unit out and locate the piece of glass that runs right to left inside of fax right over top of where drum would be sitting. clean that off. if theres toner coating that glass, that will cause light prints or blanks. this is of course, assuming that you are getting these kind of prints from more that one fax.

hth,
razors
1helpful
1answer

I Need to Print

Sadly in a word, 'No'.

Here is the exact answer from Brother:

Your Brother machine is designed to stop ALL printing operations
(printing from the pc, printing received faxes and printing copies or reports) when any of the ink cartridges are empty. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would suction air from the dry cartridge and damage the printhead. Even if you print in black only or change the print settings to MONO or GRAYSCALE to avoid printing in color, the programmed cleaning cycles would still suction the dry cartridge, because they are programmed to clean ALL the ink nozzles.

The only way to continue printing is to replace the empty ink cartridge or cartridges.

While memory is available, black and white faxes will continue to be received into memory. If a color fax is being received, the Brother machines HANDSHAKE will request the fax be sent as black and white fax.

All faxes received into memory will automatically print once the ink cartridge is replaced.

NOTE: Brother strongly recommends that customers do not use generic ink or refill their Brother ink cartridges. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. The Brother limited warranty does not apply to any problem that was caused by the use of unauthorized third party ink and/or cartridges.
0helpful
1answer

Received faxes on brother fax 1360 incorrect order

you cannot control PAGINATION, have the sender reverse the order of sending.
0helpful
1answer
0helpful
1answer

Fax in memory

Either load paper or ink cartridge. If it is paper I think you will need to either press the start button or the stop button then it should start printing automatically.

If it is the ink cartridge after you have installed a new one then it should start printing.

Hope this is of some help to you
Thanks J
0helpful
1answer

Fax does not want to print

No the machine uses some of the colour ink when printing faxes, mostly cyan.
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