Question about HP Officejet J5780 All-In-One InkJet Printer

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HP Officejet 5780 connected but not connected

In a nutshell, the fax no longer sends, The HP Solution Center won't open as it says there is no HP device connected to my PC, the help menu on the machine verifies there is no connection.

But the machine shows up in control panel and it still prints.

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  • 191 Answers

HI,

Please click here and follow the instructions to resolve the issue.

Posted on May 23, 2009

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Can't fax because the fax log is full and want to know how to erase


HI...............
How to Delete a Fax Log History on an HP????

The HP printers come with the HP Solution Center software. The software allows you to adjust settings, transfer images, send a fax and make copies right from the control center instead of using the printer control panel. When you make a fax, receive a fax or block faxes, a log is kept in the HP Solution Center. You can use the software to view faxes and delete a fax log history.
Difficulty:Moderately Easy Instructions

    • 1 Open the HP Solution Center by clicking the "Start" button. Navigate the mouse to "Programs" and click on "HP" to open the drop-down box. Click on "HP Solution Center." If you have the "HP Solution Center" icon on the desktop, you can click the icon to open the software.
    • 2 Click on "Settings." A drop-down box will open up. Click "Fax Settings and Setup," which will open another drop-down box. Click "Fax Log," which will open the fax log window.
    • 3 Read the "Sent Log," which is the first tab on the window. The information will tell you the date, duration of the fax, name of the fax, fax number, how many pages and the status.
    • 4 Click on the first fax in the log to highlight it. Click "Delete" at the bottom of the window to delete the fax. Continue this step for each fax until every fax you want deleted is gone.
    • 5 Click on "Received Log" and delete each fax. Click on "Blocked Faxes" and perform the steps again to delete each of the faxes in this log that you want to delete.

HOPE THIS SOLUTION WILL HELPFUL TO YOUGOOD LUCK.................




Sep 24, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I want to know how i can use my copy machine to a fax so i can use it for incoming or outgoing?


Install software
Make sure all cables plugged: phone cable, USB cable to computer

Send fax from computer:
- print your document to printer HP .... FAX

Send "traditional" fax:
- put your document into scanner input
- type phone number on HP Officejet keyboard
- push button "Send"

If your HP Officejet if connected to phone line, it reseiving faxes automatically.

Hope this helps

Nov 12, 2010 | HP Officejet 4215v All-in-One Printer

1 Answer

HP 5780 will not receive a fax.


body { background: #FFFFFF; margin: 0px; padding: 4px; font-family: arial, verdana, sans-serif; font-size: 10pt; } p { margin:0px; padding:0px; } .spwrap { background: transparent url(../wysiwyg_rte_2/misspell.gif) repeat-x scroll center bottom; } There would not be problem in phone line. please slect slect appropriate option in data fax mode.
slect it to the recieving mode.
hopefully it will work fine

Sep 03, 2009 | HP Officejet J5780 All-In-One Printer

2 Answers

Hp4300 series disc won't work with my new hp window vista computer my printer is a 4315v


Please perform the steps given below and check if yuo are able to fax

1. Open a MS Word Document.
2. Click File -> Send to -> Recipient using a fax modem.
3. Follow the instructions given in the fax wizard. Ensure that you select the HP all-in-one as the fax program.
Now check whether you are able to send the fax.

OR

Try setting up the Fax once again

=== Fax Setup wizard ===
- Double-click on the HP Solution Center to open it.
- Go to Settings --> Fax Settings & Setup --> Fax Setup Wizard.
Complete the fax setup wizard and then, try to fax

Vishwanath V U

May 19, 2009 | HP Officejet 4315v All-In-One InkJet...

1 Answer

Can fax out fine but how do I fax out?


hi thanks for using fixya!

Please check you settings from your device, and please check your connections like your cable that connects from the wall jack to your device. Is there any other device connected to your fax?
And check your telephone line as well.

If you need further, let me know.

Mar 22, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

My new 6310 HP won't receive faxes.


Hi

when you installed did you get the fax setup wizard during the installation. If not, you can get it by opening hp solution center-> settings-> fax settings-> fax setup wizard.
You can have the HP solution center icon in the desktop or try with hp Director.

if not you can look at the
hard-copy user guide walks you through all the setup variations, depending on what type of line you have, what components (answering machine, for example), and how you want to handle incoming calls and faxes.

Good Luck

Jan 29, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

HP Officejet 4315v Error Code 344*


1. issue may be with telephone line conditions,  try sending a fax at a different time 2. Disable Error Correction Mode 3. reduce thefax speed 4. try a fax test to  hp at 1888 473 2963 

Jan 26, 2009 | HP Officejet 4315v All-In-One InkJet...

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