Question about GN Netcom GN 9330 Wireless Headset

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GN 9330 does not work on home phone

I use a GN 9330 wireless headset at work. It has been working fine. since I also work from home, I tried to install it on my home phone, but it does not work. It seems like it works but when I click the answer button, I get silence, no dial tone. I took it back to work and it is fine there. Does this product require a certain type of phone system (e.g. phone system used by larger companies like Nortel, etc.)?

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: Cannot hear anything out of the earpiece of my GN netcom 9120 wireless headset

I was also experiencing the same problem (also after a power failure / storm) -- apparently good battery charge, connections ok, etc. I then tried removing the battery from the headset itself, waited 30 seconds, and then reinstalled the battery. This seems to have resolved the problem.

It is fairly easy to open the clamshell, but you will need a very fine Phillips screwdriver to remove the battery hold-in (it's really not a hold-down, it just keeps the battery in place. Reassemble the same way -- be sure to keep positive to positive and negative to negative.

Posted on Jul 16, 2008

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  • 1 Answer

SOURCE: setup

You can go online and download the operation manual for the 9330.
I saw it when I was looking for a solution to my problem. I do not remember the exact address. try gnnetcom.com/9330/support.
if that is not it try variations good luck

Posted on Mar 26, 2009

  • 32 Answers

SOURCE: Headset has static

Perform a reset on the headset.  Hold down the mute button (the dial on the back of the headset needs to be pushed straight in), and at the same time hold down the call answer button until you see the green light on the headset blink a few times.  Release both the mute button and the call answer button.  See if it works now.  If it doesn't, try a re-subscription (should be available in the manual).

Posted on Apr 28, 2009

  • 4 Answers

SOURCE: GN 1000 lifter/GN9350 headset with Nortel NTDU92 phone

I was wondering if you had installed the external ring sensor, this sensor most be over the telephones speaker, if the speaker isn't under the handset. hope this can help.

Posted on May 28, 2009

ginko
  • 19396 Answers

SOURCE: Want to download a manual for the GN Netcom GN

The following manuals include headset instructions:



Guide gnnetcom.com

Guide additional functions from gnnetcom.com

Quick start guide.

Posted on Jul 21, 2010

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1 Answer

No dial tone through the headset


Hi, I wasn't getting any dial tone through the GN9330, using the headset port on an iQ750. I finally found a headset polarity switch on the bottom of the phone. I changed it from "V" to "P" and fixed the problem.

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Aug 18, 2011 | GN Netcom GN 9330 Wireless Headset

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Where is the mute button on gn9330??


On the headset where you change the volume it is also a button. Click it in towards the microphone.

Sep 21, 2010 | GN Netcom GN 9330 Wireless Headset

1 Answer

Setup


You can go online and download the operation manual for the 9330.
I saw it when I was looking for a solution to my problem. I do not remember the exact address. try gnnetcom.com/9330/support.
if that is not it try variations good luck

Jan 27, 2009 | GN Netcom GN 9330 Wireless Headset

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GN 9350 Wireless Headset doesn't ring on the headset when phone rings


It only picks up certain digital rings. I changed the ringer on my phone and had the same problem. To fix it, I had to plug in the little microphone that plugs into the handset lifter and place the mic over the ringer speaker. Now it works fine.

Jul 11, 2008 | GN Netcom GN 9350 Wireless Headset

1 Answer

Headset not working


Sounds like your headset isn't paired with its base. With the headset in the cradle press and hold the button on the left side of the base that has two arrows on it. You should see the blue light on your headset turn on. Its now paired to the base.

If that doesn't work, remove the battery from the headset. (This is the back piece of the headset.) Wait a few seconds and then snap it back on to your headset.

Good luck.

Dec 07, 2007 | GN Netcom GN 9330 Wireless Headset

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