Question about Cuisinart CHW-12 12-Cup Coffee Maker
Programmed for 6 AM and 45 minutes later it has not started and I have to change switch to Manual Brew and turn on with Power Button. When Auto Mode is set, I turn the unit on and wait until morning to brew but as they say "No Joy"
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Posted on Jan 02, 2017
SOURCE: Cuisinart DCC-2000 Coffeemaker
I had this problem and saw a post to contact Cuisinart at 1-800-726-0190. Before calling I was pretty mad that my expensive coffee maker pooped out. Called warranty dept on a Sunday morning and got right through to a very nice rep who was patient while I looked for the serial number - What do you know! It was still under the 3 year warranty and they replaced the pot for FREE (not including shipping).
The ease of this resolution has convinced me to buy a Cuisinart product again!
Posted on Apr 27, 2008
SOURCE: Automatic Grind not working
My grinder was not working properly, because the blade was not rotating freely. So we carefully chipped away some caked on coffee residue. Then it worked for awhile, but started to sound weird and only partially grind the coffee. So we applied a small amount of vegetable oil to the blade and let it seep down a little, and that was very succcessful! Just needed a lube job!
Posted on Jul 07, 2008
Water leaking in the DGB-600 is mainly caused by heated water escaping from its proper path. There is a rubber grommet on the underside of the upper part of the coffeemaker. (It contacts the lid over the filter basket when the front door is closed.) The design in this area is very poor; the grommet does not seat properly in the fixed part of the coffeemaker, and heated water seeps out. Also, the heated water tube that comes up through the cold water reservoir is actually in 2 pieces. One goes inside of the other, but there is no seal. It is a loose enough fit that some steam escapes, condenses on the inside top surface of the coffeemaker, and then finds its way down to add to the leaking. I completely disassembled my coffeemaker (3 of the screws in the upper compartment are hidden under small circular plugs that look like they are part of the plastic surface), and used high temperature automotive RTV sealer to help the rubber grommet seal better, and to seal the 2-piece hot water tube. Works great now! But I must say that I have seen better engineering in childs' toys!
Posted on Aug 12, 2008
SOURCE: Cuisinart DCC 2000C
We have the same intermittent problem with the on/off switch on our DCC 2000C......don't know if the switch is bad (we hear it click when turned on) or if the water pump is intermittent. Either way, the end result is no coffee and concern about a potential fire. Today, after reading a post by a DCC 1200 owner with the identical problem, I called 1-800-726-0190 and spoke with a young man who was most helpful. Although, we cannot locate our proof of purchase, we believe the serial number indicates manufacture within the warranty period. He said we will receive a replacement in 7-10 days and then we must return the malfunctioning unit in the same box along with a $10.00 check. We'll see how it goes and post again if it doesn't happen as I've described.
Posted on Oct 07, 2008
I have the same problem with the exact same coffee maker I have tried pushing the 1-4 cups button. That worked for a couple weeks, now it is back to only brewing half the water in reservoir whether I push the 1-4 button or not. It is very annoying.
Posted on Nov 16, 2008
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