I want to remove the plastic case to get inside the machine to untangle the broken thread.
SOURCE: Need to buy spare part:
start trying viking dealers or ebay this machine is no longer supported by viking and is NLA on all parts so your best bet is a dealer that might have a junk one for scrap parts
SOURCE: Husqvarna Viking C-10. Bobbin Case broke, dealer
check this site out, I find a lot of good stuff on it
www.cutsewservice.com
SOURCE: viking husqvarna classica 100, thread tension
I suspect you are correctly threading the machine but the timing of the needle and bobbin hook is off. When the threaded needle goes into the bobbin area, a pointed hook grabs the thread and loops it with the bobbin thread. Something is catching when the needle starts to come up that is not allowing the bobbin thread to be pulled back through the needle plate opening by the upper thread. With machine threaded and bobbin in place, have the bobbin area open if possible and watch the thread interaction when the needle goes down. To set the hook/needle timing, normally covers have to be removed. Suggest taking it to an authorized Husqvarna Viking dealer for service. You can find the nearest dealer by click on the "Dealer" link at http://www.husqvarnaviking.com
Good luck.
SOURCE: I have a Husqvarna Viking Designer 1 Embroidery
Try a Google search for Husqvarna dealers and phone them. It is an inexpensive part and I am sure they would be glad to mail one to you after you have worked out how to pay them. Alternatively, try eBay shops - there are a few Husqvarna spare parts shops that would probably have the part you need, and they accept PayPal.
Testimonial: "Thanks. I finally did find a sewing shop in Albuquerque that used to repair HV's and they had an 'ankle"... (ankle; the name of the piece I broke). "
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