Question about Mitel 5330 IP Phone

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Mitel IP phone saying bad LAn link

I unplugged and moved the phone across my office then went and made sure the jack was hot in the server room. (it was) Then when i power up the phone it says Bad LAN LINK. Any ideas whats happening?

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Posted on Jan 02, 2017

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  • 37 Answers

SOURCE: Y-JACK headsets with Mitel 5212 ip phone

You can find allot of headsets that will work by googling the set type and the word headset. But I think what you are looking for is found i the programming of your phone system. In the class of service you can have the option for silent monitoring turned on and in feature access code add a code for Monitoring. Yes you are correct this is something for your Mitel vendor complete but i'm sure they would be happy to help.

Posted on Mar 10, 2009

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SOURCE: we have a mitel 3300 connected to cisco CM thru siptrunk

can somebody help me we have a Sip connection between a mitel 3300 and Cisco callmanager only the conference call doesn't work who can help me out

Posted on Jul 10, 2009

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SOURCE: mitel 5220 ip phone locked out

Make sure that it is a Dual Mode 5220. If it is you can use it as a SIP extension. It wiill say it on the back of the Mitel phone next to the 5220.
If it is a dual mode phone you can purchase a sip trunk from a provider and then would be able to use the phone.
When you boot up the phone hold the blue super key while the phone boots, hit the no softkey till you get to phone mode. Hit yes it will allow you to change the phone from minet to sip. This should get you started in the right direction.

Posted on Sep 09, 2009

  • 37 Answers

SOURCE: Log In Mitel 5212 IP Phone trouble

you will need to send an email to the system administrator asking for your login information.

Posted on Oct 14, 2009

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SOURCE: voice mail password reset without current number mitel 5207 ip ph

What voicemail do you have? Login to admin mailbox or login to phone system if you have Embedded voicemail.

Posted on Jan 08, 2010

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1 Answer

My corded super set 4025 is flashing all lights and says " BOOT 9.3 MAIN 9.4 (c) MITEL 1999. what do I do ?


Your phone has lost communications with the main controller (back room equipment) and is trying to reestablish the communications link and boot up. Try unplugging the phone (line cord) and then plugging it back in. If that doesn't fix it then either the phone is defective or the circuit going from your desk back to the phone equipment room is bad, or the phone has been deprogrammed from the system database. Hope this helps.

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Phone says option 128 missing?


This is the option in the DHCP Server to instruct the phone what the Control Unit ip address is so the firmware can be updated/checked. to resolve this you will need to add the option in the DHCP server

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The phone is saying that option 128 is missing im not sure what this means


This means that the phone is expecting to receive a tftp server address from the DHCP server to download it's configuration files, but the DHCP server is not providing this information. Please check with your Systems Administrator to make sure your IP PBX or another server is housing the configuration files and the tftp program or daemon is running, then have them add the tftp server setting to the DHCP scope for your network.

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Mitel IP Phones (85xx style) is not connecting to our home database. It is showing up as unplugged. They worked before. What configurations need to be matched to get them right?


It sounds like you've got another DHCP server running and that the phone is not getting the proper settings from the network.

Jan 31, 2011 | Mitel 5330 IP Phone

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I have Netgear N router and having problems trying to establish phone connection with my Mitel 5312 ip phone. I have fowarded all the ports, disabled router firewall powercycle everthing a thousand times...


The phone is intended to be connected to a Mitel PBX telephone system. If you're using the phone at home, you must set the phone in Teleworker mode and use the IP address of the teleworker server. This will allow your phone to tunnel into the phone system.

OR the phone must be set up in SIP mode. Press and hold the 6 key while booting the phone. You will also need to set it up and tell it where the SIP server is located (IP addresses).

If you don't have this information, you should contact your vendor or system admin for further assistance.

If you are trying to use the phone without the above servers, I have bad news - it won't work.

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Dhcp server missing option 125 and 128, 5330 ip


My guess is that your DHCP server isn't set up properly, or someone has connected another Router to your network.

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Y-JACK headsets with Mitel 5212 ip phone


You can find allot of headsets that will work by googling the set type and the word headset. But I think what you are looking for is found i the programming of your phone system. In the class of service you can have the option for silent monitoring turned on and in feature access code add a code for Monitoring. Yes you are correct this is something for your Mitel vendor complete but i'm sure they would be happy to help.

Jan 19, 2009 | Mitel 5212 IP Phone

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At our tech support centre we have installed total mitel solution. This includes your MItel 5212 IP phone. Can you provide me details of any headsets which can be Y-JACKED with youe 5212 ip phone and used...


There are a number of Headset that will plug directy into the back of your 5212 phone. (I would suggest Googling for results) As for Monitoring an agent the Mitel ICP has the capability to allow a supervisor to dial a code and mointor the agent while on a call. Contact you Mitel Vendor and I'm sure they would be happy to make the program chage for you. (This is a class of service and Feature acces code change)

Jan 19, 2009 | Mitel 5212 IP Phone

1 Answer

Mitel 5212 for home use


No you cannot.
The Mitel 5212 uses propitiatory software unlike SKYPE which uses open architecture software. You IS Dept. could invest into a Teleworker Server and you could have all of the features of your office phone at home.

Jan 10, 2009 | Mitel 5212 IP Phone

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