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BLACK LINE ALONG RIGHT SIDE OF LETTER SIZE PAPER

I HAVE COMPARED ALL SETTINGS TO ANOTHER C5100 THAT WORKED FINE, BUT WHEN I PRINT THERE IS A THIN BLACK LINE ALONG THE RIGHT SIDE OF THE PAGE NO MATTER WHAT PROGRAM I PRINT OUT OF.

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Is this and Okidata C5100? And is the stripe vertical up and down on the page? I'm going to assume yes to both of those for the sake of trying to help. Worse case is the fuser unit in the machine is wearing in one spot and thats why the streak is appearing. Also, many color printers require a seperate drum unit or photo conductor unit. These could have a wear spot on them as well. They can fail long befor the change drum light appears. Other than that remove and inspect the black cartridge. If there is a shutter on it, pull back and inspect the two inner rollers. You're looking for any wear spots in a location that corresponds to the streaks on the paper...or an excessive amount of toner leaking from one spot on it. Hope this helps!!

Posted on May 29, 2009

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My HL2040 printer is printing black vertical lines along the right-hand side of the page, about 3" or so. A month ago I took it apart and cleaned the roller. Still doing it.


If the lines go all the way down the page, check the position of the corona wire cleaner tab (blue or green) at the top front of the drum unit. if not parked fully to one side it will create a solid black lines where it blocks the laser. Otherwise look for some other foreign object (or torn paper piece) that may be blocking the laser from the drum. If the lines are thin and shark, check for scratches on the drum (not repairable without replacing drum). If the lines are uneven thickness but in a pattern that repeats down the page every few inches, then the film on the drum is probably worn or wearing away and the drum needs to be replaced.

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My Samsung 310 printer is giving a paper jam message inside warning when I turn the printer on and yet there is no paper jammed inside. Cannot print. Been working fine before. Mayb 100-150 pages printed...


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Clean paper feed roller

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I dont get prints when I give print command but when I use the


What does it say in the display?..load paper plain letter....load MP feeder? I think the problem is the following. On the menu right arrow over to the paper menu. Hit select...it then gives you sub menus...paper type...paper size. Go to paper size...specify the tray your using...most likely tray one. Hit select and see what size paper its set on. I'm assuming your trying to print on letter size. If it says something else like legal...executive..A4...change it in the menu to letter. If it changes to letter hit select to save the setting. Now if it won't change in the menu pull open the paper tray. The back paper guide is real sensitive on these machines. You have to make sure the geen/blue tab on the back is set exactly into the letter size slot on the tray. That slot will be slightly bigger than the rest of the teeth you see on the bottom of the tray. If you have it set right then there should only be the 2 bottom tabs extending on the outside left side of the tray. Those tell the printer what size paper is in the tray. If theres 3 sticking out...you still don't have it set right for letter size. Okay..the last thing. Something that goes bad on those machines is the tray card. Its where those 2 tabs on the side of the machine I mentioned interface with the printer. They can go bad. You can either replace that card..or trick it. To trick it go back to the paper menu...paper size tray 1. Open the tray...and close it again. The setting on the screen will change to another size...do that again or until it changes to letter size. The leave it alone. You may have to do that everytime you add paper an reinsert the draw unless you replace that card. Hope this helps!

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Your paper size settings for Tray 1 is probably wrong. Make sure it is set to Letter and the type is Plain Paper. If your Paper size is Universal, then either the paper guide in the tray is set wrong or the paper size sensor is broken. If the sensor is broken, you can disable auto paper size sensing so the printer will allow you to specify a paper size. To disable paper size sensing, you need to go into Config Mode. The other way is to send a PJL command to the printer to disable the function.

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Vertical black line down right side


Did you carefully inspect all through the paper path for some fuzz, or a small piece of paper smearing the print?
The other issue would be the fuser. Do you see any reprinting of images or letters in that area?
What you can do is set the machine to print 2 or more pages and open a cover or turn off the power to jam the prints in the machine. See if the line is on the drum or not. If not then you have a fuser roller issue which would require replacing the fuser.

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Here's the link for how to clean the unit... I was going to post the instructions here, but there are pictures that might be helpful to you.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=13371

Before doing anything more drastic, I would try this.. let us know how it turns out.. if it doesn't work, we'll go from there.

Maggie B

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