Old Dell Omniplex pci communication serial port needs driver
I have an embroidery machine that I want to connect to an older Dell omnilex i70 (I think that's the series). It has 2 serial ports in the rear. One is designated for the monitor and the other is not. The connection for the embroidery/sewing machine is with a double serial port cable that came with the Singer. One end is connected directly to the computer (the spare port in the back) and the other end connects to a convertor box. The embroidery/sewing machine connects directly from the serial port to a USB in the rear of the machine.
My problem is that when I connect the serial cable into the open port in the rear of the machine, it gives me a yellow exclamation mark when I view the Device Manager. When I try to fix it, it wants the driver.
I went on the Dell site to see if I could find the PCI communications driver for this port, but the machine is beyond the warranty period and it won't help me.
This machine is using XP OS and everything else is working properly-including the USB/Serial cable from the embroidery machine to the computer.
Oh, this machine is NOT connected to the internet and never will be so I need to download the driver to a flash drive then to the computer.
Can you tell me where I can find the driver for this?
And when I do, and download to the flash drive, where do I put it in the system files so that the Device Manager can find it to reinstall?
Thank you in advance for any assistance.
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Re: old Dell Omniplex pci communication serial port needs...
The PCI communications is for your Dial-up modem. It is probably set to use the only serial port that you mention. The other port is your VGA port.
You can remove or disable the modem to free up your serial port. Since you do not use the modem to dial up to the Internet, You can physically remove it from the PC. Restart your PC and the port will be freed up for your sewing appliance.
When you remove the modem make sure that the power is off.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
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Re: old Dell Omniplex pci communication serial port needs...
Go to the Dell support website http://support.dell.com/support/downloads/ Put in your service tag # (it is usually located on a little barcode sticker on the back of your machine). It does not matter if your machine is out of warranty or not. This is one of the reasons I like DELL. DELL has drivers for their machines that go back 10 years or more. I have never had a problem getting them from the website. When you see the downloads that you need download the ones that say driver. You may have to download the chipset driver also. When you do download the drivers and it asks you for the filename to save it as I find that it helps to add a name to the dell #'s to describe the driver so that it looks something like R264710video. Once you download them and transfer them to your computer they should install themself in the correct location (you just have to double-click on the .exe file and answer the prompts (if any)). Let us know if this helps.
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Hi, I haven't got a Dell but try this site for the USB driver that is missing. With XP there is no support for USB2, an updated driver is required. Did you download the drivers from Dell? If not, that could be why as they may be old drivers.
Options for Adding Serial Ports The serial port is prevalent on PC's
as well as scores of industrial, scientific and consumer devices,
making it a convenient starting point for communications.
Since RS-232 itself is only suited to short connections (50
ft. max.) many applications require that it be adapted to
fit requirements. RS-422, typically used for extending RS-232
communications, provides full duplex communications between
two devices. It can also provide one way communications from
one master to several slaves. RS-485 communications standard
allows cable lengths up to 4000 feet. It also provides very
high noise immunity. Multidrop connections up to 32 different
nodes can be made over a single twisted pair cable along with
a signal ground connection.
This article summarizes the choices a
system designer has when adding a serial (RS-232, RS-422,
or RS-485) communications device. There are many different
ways to add additional serial ports to your Desktop PC, Palm,
or Laptop PC. USB, PCMCIA, PCI and ISA are some of the methods
that will be discussed.
The Universal Serial Bus (USB) provides
a high data rate and Hot Swap connection for PCs, providing
an easy connection to a wide variety of multimedia and network
USB devices. Generally considered to be for home or office
use, USB is finding its way into Industrial applications.
PCMCIA Serial Ports are yet another way
to add serial ports to a PC that has PCMCIA Slots available.
Most Laptops today offer only one (if any at all) DB9 type
serial ports. A PCMCIA Serial Card is a good way to add a
serial port (or ports) to any laptop that is low on available
serial ports (RS-232, RS-422 or RS-485).
PCI Cards are becoming more popular as
a way to add serial ports to desktop PC's. PCI type slots
are becoming the "norm" in standard PC's today, and PCI Serial
Cards are an excellent way to add serial ports. The standard
Desktop PC may only come with one serial port standard (if
any serial ports at all). PCI Serial Cards use Software Drivers
to address the ports to the PC.
ISA Cards are yet another way to add
serial ports to the older desktop PC's. ISA type slots are
becoming scarce in standard PC's today, but are still an excellent
way to add serial ports. The ISA Cards are typically addressed
using dip switches and shunts or jumpers to set IRQ's for each
port. No Software Drivers are required with ISA style serial
Palm OS PDA's may be connected to RS-422
or RS-485 data circuits using Palm adapters. These adapters
offer total portability for collecting data and field service
chores. The Palm device and the adapter will usually slip
into a shirt pocket. Some models use the PDA's connecting
cable, some include a cable and some are cradles that allow
the PDA to nest in place and connect directly to the Palm
base socket. PalmTerm Freeware allows you to transmit and
receive data from the Palm serial port.
COM1 and COM2 refer to a computer's communications, or serial, ports. COM1 ports are often used on older PCs to connect network devices, digital cameras and mice. Faulty drivers software that enables the hardware to communicate with the operating system or incorrect hardware configuration can influence COM1 behavior. In rare cases, the expansion card that adds the serial ports to the PC can fail, rendering both COM1 and COM2 ports useless. To repair a COM1 port, you must determine what is preventing the port from working before attempting a solution.
Click "Start." Go to "Control Panel" and then click "Hardware & Sound." Select "Device Manager" from the submenu. Expand "Ports (COM & LPT)." Double-click "COM1." Review Device Status on the General tab to check for problems with the software driver. If the message "The Device Is Working Properly" appears, click "OK" to close the window; otherwise, look up the error message on Microsoft Support. Follow the directions in the Knowledge Base to correct the issue. Press "Alt" and "V" to open View. Scroll to "Resources by Type." Press "Enter." Double-click "Interrupt Request (IRQ)" to see a list of devices. Double-click "Communications Port (COM1)." Check the term to the left of COM1 to see if the card uses an ISA or PCI interface. If the card uses a PCI interface, it can use the same IRQ as another PCI device without producing a hardware conflict. If the device is ISA, it needs its own IRQ. Go to the "Resources" tab. If "No Conflicts" appears in the Conflicting Device List, close the window; otherwise, uncheck "Use Automatic Settings." Click the drop-down menu and select each configuration until the port no longer interferes with another device. If conflicts occur with each configuration, double-click "IRQ"; you may need to try different configurations before Windows gives you permission to edit the interrupt request. Click the up or down arrow to change the IRQ until the message "No Devices Are Conflicting" appears in the Conflict Information field. Click "OK" to close each window. Click "Yes" when prompted. Connect a device to the COM1 port to test the port. If the device doesn't respond, shut down the computer and then unplug the power cable. Disconnect all devices from the back of the PC. Remove the case cover and touch the computer's chassis. Set the computer on its side so that the PCI and ISA cards sit at a 90-degree angle to the floor. Find the serial ports on the back of the PC. Look on the opposite side of the case to find the associated card. Shine a flashlight onto the card and make sure that the copper contacts are not visible. If you can see the contacts, reseat the card in its slot so that it's fully installed to the motherboard. Reassemble the case and boot into Windows to test the COM1 port. If the port still fails to work, you may need to replace the serial port card.
Just happen to be sitting in front a Bernina 180 at this very moment - with the connecting cable attached to a Keyspan USA-19HS Adapter. It is a current adapter available from either Keyspan (www.keyspan.com) or any number of computer retailers - physical or online. Seems to run around $30.00 just about everywhere. Auction sites may have bargain. Worked like a charm on an older XP computer as I was able to test the older software I had due to it having the necessary parallel port the the older dongle. While I am fairly certain this combination would also work on my Windows 7 computer, I am unable to test it as I have not come across a parallel adapter that will work with the older software parallel dongle. I've had other programs/peripherals that utilize usb to serial adapter (on my Windows 7) that have worked fine, so I suspect this would also be the case.
Hope this helps. If you have specific questions, please don't hesitate to contact us.
I *think* what the problem might be is that the COM port's not been set in Customizer. Within either of the Easy/Customizer apps, go to ScanCard>Communication Settings ... you'll open up a dialog box within which you can set which COM port your cable's going to use.
If you're compie savvy, you can go to the Windows Start button on Task bar>Control Panel>System>Device Manager>COM ports and SEE which COM port your cable's using.
But until your software knows what COM port your cable's using it will NOT recognize that you have one installed.
Please let me know if this doesn't help! Or if there's anything I can help with!! :)
If your using Windows Vista, you have to have the multi user account in the off postioin. Also if you had 3D embroidery software and you upgraded to 4D software you have to be sure to uninstall the 32 bit drivers from the 3d for the 4d to work properly.
You do have to install the communication software that came with the diamond also. It won't communicate through the 3d or 4d only.
If your computer is from dell all support services are complete . omniplex gx60 is not found. only the optiplex gx60. try find your service tag then input it here. http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen this is the exact way of finding driver. Optiplex gx60 is there u can select the model option.