Question about HP Compaq Presario v3000z Notebook

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Hey. a little help here. i'm having problems reformatting my laptop because i don't have a cd. :| plus, my laptop has a trojan virus and i think the virus is kinda stopping me from downloading antivirus programs from any site. this virus is also preventing me to use some of my programs. kindly help me please, THANKS! :D

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  • aardvark42
    aardvark42 May 11, 2010

    If your laptop is a newer model that did not come with a rescue cd, there will be a hidden partition on your hard drive which contains essentially the same thing as a rescue cd. There should also be a program on your laptop to automate this process for you.  It will wipe the computer clean and reinstall the operating system. Your users manual will explain how to do this. If you don't have the manual, find the model number of your laptop and do a search for it online.  If your laptop does not have this restore function please post again for further assistance.  Good luck!



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First youll need a cd the same as the one thats on your computer now. find someone you know and borrow theirs, just make sure that you have your product key that came with your computer, it should be on a sticker thats attached to your computer.
once you require another cd, start your computer up and load it in your computer and then shut it down and restart, it should start to load automatically, if it doesnt youll have to go into setup and change your boot settings.
when you begin loading your new operating system make sure your delete the existing drive or you wont get a complete hard drive format, dont worry it will automatically put your c: drive back where it belongs.
if you need more help let me know, but be specific about your problem.
good luck and would you please leave your feedback

Posted on May 21, 2009


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