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1.My Nespresso Pixie Lights never stop flashing. 2. I also want to reset to factory settings because the cup portions are off. 3. I feel the water temperatures is never hot enough for the coffee


1: Depending on how long you've had your machine, it may need descaling. The machines are preset for hard water - if you're in an area with soft water, try pressing and holding the Lungo button while you turn the machine on. Hold until the lights stop flashing.
2: The Pixie can be reset to factory settings by holding both buttons down before and when you turn the machine on, again until the lights stop flashing - this will reset to factory settings.
3: The temperature is preset to be the optimum temperature for the extraction process. If, after following the above steps, the temp is still too low, call the Nespresso Club and they will advise you.
Hope this is of help to you!

Mar 18, 2015 | Nespresso Coffee Makers & Espresso...

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My nespresso stops half way though making a cup of coffee and have to press the button again repeatly to start it again


Has anyone operated your machine that was unfamiliar with the correct method. It sound as though the quantity has been reset. Try holding both buttons down while turning the machine on - hold till buttons stop flashing. This will reset to factory settings. Then, you can programme each button by holding it down whilst extracting, then releasing when the correct amount is extracted. It will remember this until you return the machine to its factory settings as above.
Hope this helps!

Mar 12, 2015 | Nespresso Coffee Makers & Espresso...

1 Answer

My nespresso c190 makes coffee watery


Have you decalcified the machine? They need descaling about once every year - 18 months, and one MUST use the Nespresso Descaling Pack, which is designed for all Nespresso machines. I can't understand why the capsule holder is tight, unless you have used so-called "Nespresso Compatible" capsules, which can cause this. The machines are designed for use only with genuine Nespresso capsules.

Feb 28, 2015 | Nespresso C190 Espresso Machine

1 Answer

My nespresso is only creating 3-4 oz of coffee using the 6 oz button. Have descaled with no change. Any ideas?


Try holding both the buttons down and then turning the machine on while still holding the buttons till they stop flashing - usually about 2 - 5 seconds. This will reset to factory settings. Then you can reprogramme the Lungo button if necessary, by holding it down white the coffee is being extracted, till the amount you want is processed. The machine will remember this till you reset to factory settings.

Dec 06, 2014 | Nespresso Citiz C110

2 Answers

WHEN SWITCHED OFF, WATER LEAKS AT THE BASE OF NESPRESSO C100 MACHINE


I opened mine when this did this - it also happened to my second Magimix Nespresso Manual machine. A short pipe carrying pressurized water had burst. I called Nespresso . parts were not available and they offered me a new half-price machine. We are talking a 4 inch piece of plastic tubing here. Shame on you Nespresso for encouraging me to throw what is otherwise a fine machine....

Nov 14, 2010 | Nespresso Essenza C100 Espresso...

1 Answer

We have a Nespresso Citiz C110 which today decided to start having problems. It starts its cycle perfectly but as it is filling the cup the water goes cold and after a few seconds switches the pump off...


Sounds like it needs to be descaled. If this has not been done for a very long time, the scale will have affected the thermoblock and I may not return to full function. I only use Nespresso descale kit (not vinegar).

Jun 21, 2010 | Nespresso Citiz C110

1 Answer

Where might I get a replacement frothing ring (which rests on the post at the bottom of the pot) for the Nespresso Model 3190 milk frother? Mine is lost.


All Nespresso machines purchased through Nespresso or an authorized Nespresso vendor are sold with a one-year warranty. Nespresso offers a comprehensive After Sales Program including troubleshooting services by telephone for the life of your Nespresso machine.




























Nespresso’s Online Assistance Service provides a wide-range of technical information concerning your specific Nespresso machine model. In addition, you can request a call back from one of our Coffee Specialists at the time of your choice. Our Coffee Specialist’s technical expertise is at your disposal for assistance with Nespresso machine use, maintenance, as well as spare part replazcement.




























While we are able to resolve the vast majority of technical concerns through troubleshooting, repair services through Nespresso’s After Sales Program have been designed for optimum convenience. Repairs for Nespresso machines under warranty include all parts, shipping, labor and the use of a loaner machine during the repair at no charge. For those machines needing repair outside of the one-year warranty, servicing is available at a flat rate per machine model.




























Please contact the Nespresso Club at our toll free telephone 1.800.562.1465 during business hours (Monday through Friday between 8:00am and 8:00pm or Saturday between 9:00am and 5:30pm EST) or complete the form by clicking on Service Request and a Coffee Specialists will return your call at the time of your choice.
http://nespresso-assistance.com/index.jp?edge=display.about

Jun 15, 2010 | Nespresso Aeroccino Automatic Milk Frother

1 Answer

Cleaning nespresso d290


THE MANUAL TELLS YOU NOT TO USE VINEGAR ON THESE MACHINES. THEY HAVE A DESCALING KIT THAT WILL REMOVE THE HARD WATER LIME BUILD UP. LOOK UP NESPRESSO DESCALING KIT AT NESPRESSO.COM

Jan 13, 2010 | Nespresso D290 Espresso Machine

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