Question about Dyson "Stowaway" Canister Vacuum Vacuum

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Hi. I have a dyson stowaway and I have put one of the attachments on the end of the wand....push fit.....and it now won't come off. But it will slide up the wand. I've tried pulling as hard as I can with no luck. And because it is a push fit accessory, there is no release button.

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2 Answers

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Best you call Dyson on this issue. Don't use force to correct the problem as it could void the warranty.

Posted on Jan 11, 2018

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-Too many people complaint about Dyson. Why not other than Dyson.


Good luck


Mai

Posted on Jan 11, 2018

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Posted on Jan 02, 2017

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SOURCE: Hose gets stuck

not familiar with that vacum but it sounds like a factory defect look at it real good something is clamped on there that shouldn't be.

Posted on Sep 07, 2009

Dysonteam
  • 167 Answers

SOURCE: wand in stowaway dyson is hard to extend

Hi there, you should just be able to hold the telescopic wand in one hand, press the button and pull the whole length of the wand out to its fullest position.

If the telescopic wand on your particular Dyosn is very stiff, you may need a replacement.

Your machine may still be under guarantee or warranty. If this is the case, please contact Dyson directly on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Posted on Apr 27, 2010

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I hope this helps, but if you need further information you're welcome to call us directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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Hi there, you should just be able to hold the telescopic wand in one hand, press the button and pull the whole length of the wand out to its fullest position.

If the telescopic wand on your particular Dyosn is very stiff, you may need a replacement.

Your machine may still be under guarantee or warranty. If this is the case, please contact Dyson directly on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
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