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TV display does not support HDCP

I have a Philips TV Model No. 32PF5521D/10, bought in Nov. 2006. When I switch on, connected by HDMI cable to my SKY HD box, I get sound but no picture. I get an error message, number 36, on the screen saying that this display does not support HDCP, please remove your HDMI connection. I tried switching off, unplugging both TV and Sky box, then reconnecting, but the problem has not gone away. Stan

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

RAC_ICS
  • 143 Answers

SOURCE: Sky upstairs

Yes on the back of the box there is a RF2 output...

run a coaxil aerial cable from there to your required TV, you then need to tune the 2nd tv to the sky box.

You can also buy a 'Magic Eye' and a 'extra remote' this will allow you to change channels from the second destination with only 1 digi box.

Down point is that you have to watch the same channel on both tv's.

a second card and box and a dual LNB will allow you to watch seperate channels.

Posted on Jul 21, 2008

  • 2 Answers

SOURCE: Sky + box and Akura 37'' television

with your tv swiched on, Turn your sky box off then keep your finger on the backup button whilst turning your box back on, make sure you keep your finger on backup button until all the lights come on on the front of your sky box, or a message comes on screen (tv) saying "UPDATING SYSTEM SOFTWARE, DO NOT DISCONNECT FROM THE MAINS, THIS WILL TAKE APPROX 10 MINS"
if this does not help give me a bell on 07738910264 after 330pm mon-fri

Posted on Nov 13, 2008

  • 4 Answers

SOURCE: "Display connected non-HDCP compliant" error

The HDMI cable was causing "Display connected non-HDCP compliant" error message to appear.
When I reconnected my DVD to TV using regular cable with 3 color connectors(i don't know what is the proper name for that cable) that error message no longer appears on my screen and I was able to watch my movie normally.

Posted on May 18, 2009

  • 12 Answers

SOURCE: can i cut the lead from the sky dish and reconnect

not a good idea, but with the right tools it can be done.

Posted on Jul 22, 2009

  • 325 Answers

SOURCE: sky magic eye not working on hd

I work for Sky as an Engineer.

on your Sky HD remote:

service,
4,
0 1 select
4
make sure the power is turned ON

now go to the room you can not change the sky channels over with.
you should notice on the magic eye itself should now have a Red led light on it now. you should now be able to change the channel over just remember to press the blue sky button on the remote at the top otherwise this will not operate the sky box.

If not unplug this magic eye and try this directly into RF out 2 to make sure that its not the magic eye that is at fault. If it is working correctly then the light will appear.

Hope this helps

Little dish fitter

Posted on Sep 02, 2009

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Copyprotection


Hi. The HDCP error happens when your HDMI connection or TV are not up to HDCP compliance. Two things you can try to fix this are to reset your TV itself buy unplugging the power cable for 10 sec. You can also reset your HDMI connection but unplugging the HDMI cable for 10 sec. If you are still having this issue after these resets, please email us as socialmedia@dish.com.

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Upgraded Sky+ to Sky +HD, but I now have a messages saying this display does not support HDCP?


Yes your tv is hdcp compliant.
This may not help but often when this message comes up it is the hdmi cable you are using. I do not know whether or not you are using an hdmi to dvi cable or an adaptor or and hdmi to hdmi connection. The cables available for purchase at beachaudio.com are not expensive but they usually work when you need to try another hdmi cable because of this particular message.

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Through Sky+ HD when selecting the HDMI connection I get the following statement through Sky "This diplay does not support HDCP....." Any help please Rob


hi,

try to connect the set top box in any other HDMI input of ur tv. reason is bellow read it carefully.

p { margin-bottom: 0.21cm; } HDCP stands for High-Bandwidth Digital Content Protection and was developed by ----------. It's nothing more than a security feature requiring compatibility between the sender and receiver, like HD cable set-top box and the TV. By compatibility, mean HDCP technology built into both devices.
Think of HDCP as a security license key like you would input when installing a computer program. Only this security key is invisible to you and me but not your TV.
It works by encrypting a digital signal with a key that requires authentication from the transmitting and receiving product. If authentication fails then the signal fails, which means no picture on the TV screen.

Buy a HDTV that has HDCP capabilities. Most will have this in at least one HDMI input but be sure to verify this before buying the TV.

Notice that "in at least one port." Not every HDMI port on the TV will be HDCP compliant so be sure to read your TV user manual if you plan on connecting a HDMI cable to your TV.



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1 Answer

Hdcp error mesage when connected to my freeview hd box.


What is a HDCP error? Here is a real life situation that happened that could happen to you. You just bought a Blu-ray Disc Player and connected it to your older HDTV with a HDMI cable. When you tried playing a Blu-ray disc a HDCP error was shown on the screen. The movie wouldn't play.
This is a known issue with HDCP, and it's one of the biggest hassles consumers will have to deal with when utilizing a HDMI cable on their HDTV. You will get a HDCP error if you try watching HDCP encoded content when using a HDMI cable.
The problem is that if HDCP exists anywhere in the video stream then all devices and cables accessing this content must be HDCP compliant. If one device or cable isn't HDCP compliant then you get a HDCP error.
The only solution is to either replace the HDMI cable with a non-digital cable or replace the HDCP-less device. This could mean buying a new HDTV. In fact, I worked with a reader last year troubleshooting a HDCP error on his TV. What happened is that he bought a Blu-ray Disc Player and connected everything properly only to get a HDCP error. After a few emails back and forth we discovered that his HDTV wasn't HDCP compatible, which is why he got the HDCP error.
The reader ended up buying a newer HDTV with HDCP, and his Blu-ray Disc Player worked perfectly with HDMI cables.

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1 Answer

No video at all!


I recommend you switch from using HDMI cables to using component (R/G/B RCA-style) cables. HD picture is superior through component cabling, and solves several HD picture issues, including HDCP (High Def Copy Protection) through HDMI issue. Component cabling should eliminate this problem.

I hope that helps.
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1 Answer

TV sound but no picture


Can you tell me which Cable box you are using?Which model/region?

The possibility is that the HDCP handshake could not have happend correctly and hence the issue. Try to connect to different HDMI input of TV from Cable box. If possible change the resolution of cable box and check video

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1 Answer

"Display connected non-HDCP compliant" error


The HDMI cable was causing "Display connected non-HDCP compliant" error message to appear.
When I reconnected my DVD to TV using regular cable with 3 color connectors(i don't know what is the proper name for that cable) that error message no longer appears on my screen and I was able to watch my movie normally.

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1 Answer

Hdmi port


Philips has a complex HDCP key on its HDMI ports that makes it a bit "glitchy" when compared to other manufacturers. Usually the problem can be fixed by swapping the ends of the HDMI cable - the end that is plugged into the TV should be plugged into the Philips, and then end that is currently plugged into the Philips should be plugged into the TV. This is called "hotswapping," and will turn off a specific HDCP setting that is interfering with the functions.

Also, perhaps first even, make sure the Philips source is set to HDMI - press the HDMI button on the Philips remote.

Good luck!

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