Question about Samsung Vacuums
The inner ring has indents but a fingernail won't hold the ring still enough to screw on the hose. The clamp also has two pushbuttons (one on either side) at the correct end that look like they should allow that ring to pop out. But the buttons won't push in. Ideas?
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Posted on Jan 02, 2017
Hi- I have the same problem: suction fine, but the brushbar was not spinning. I went 1st to the Dyson site and went thru their troubleshooting guide and I'd done all those things, so I called Dyson (1-866-MY DYSON in the USA) and they walked me thru a very simple solution.
What worked was to "rest" the bare floor/carpet adjustment, and it's very easy! You do this by clicking the carpet to bare floor adjustment back and forth at least 5 times. Make sure when you end it's on carpet. Then tilt it back all the way from the upright position so it's flat on the floor and turn it onto it's left side. The carpet indicator should be below the word carpet. THAT WAS IT! As soon as I turned it on again, the brush bar is spinning great! I wish I could tell you right now how well it picks up, but unfortunately I took out the filter and rinsed it, so I have to wait until tomorrow to **** anything up. However, I'm sure it will work now that the brush bar is moving. Like I said, the suction was fine.
Just as an FYI--If you call, they will have you try other things to rule out other problems 1st. I had already done all the things suggested in their troubleshooting guide on their site and the only additional thing they asked me to try was to turn it on and tilt it back as though you are going to vacuum and make sure the suction from the top tube had stopped, as it normally does, and mine did.
Hope this helps!
Posted on Oct 28, 2008
SOURCE: on button won't stay on
I had this same issue under the same circumstance. I followed the repair guide for replacing the switch (I didn't replace the switch, just disassembled the switching mechanism) posted here:
I found the switch to be stuck in between on and off. I just manually pushed the switch and it became unstuck and started working again.
Posted on May 17, 2009
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