Question about Lucent PARTNER18 Corded Phone

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Need to know how to set up the caller ID feature

We just ordered Caller ID as a faeture from our phone company. How do we get our Lucent partner 18D to display the callers ID info? Thanks

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  • Carl Navarro
    Carl Navarro May 11, 2010

    By going to the back room and checking out the phone sytsem. You need a system card like Partner ACS release 3 or 4 or highher, or cards that have EC or both. the "C" being for CID.



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After your caller id is enabled by carrier, you will get it automatically if your processor is release 3 or higher.

Posted on May 27, 2009

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1 Answer

Caller id partner


To program a Caller ID Name Display button using remote administration on Partner ACS Release 3 or later systems:
  1. In the Partner ACS R3 System window, select Extensions. The Extensions window appears.
  2. Select the extension you want to program. The Individual Extension Parameters window appears for the selected extension.
  3. Select the Button Programming button. The Button Programming window appears for the selected extension.
  4. Optional - For new systems where no download is available: From the Phone Model box, select the arrow and choose Partner-34D, Partner-18D, Partner-18 Non-display, Partner/MLS-6 Non-display, MLC-6 Cordless, MLS-12 Non-display, MLS-12D, MLS-18D, or MLS-34D for this extension. The button layout for the type of phone you selected appears.
  5. Select the button you want to program. The Partner Set Button Programming Information dialog box appears.
  6. Select the Caller ID Name Display button.
  7. When you are finished, select the OK button.
  8. Repeat steps 5 to 7 to program other buttons for this extension.

May 22, 2014 | Avaya Eurostyle 18D Corded Phone

1 Answer

Lucent Partner 18D - Caller ID not working


The caller id information is sent from your local telco provider after the first ring and might not be able to be extended to the individual sets, try backing off the ring to answer on your voice mail from 2 to 3 rings to see if the information is then passed on. The Voice Messaging System message is being sent from the system showing who transfered the call to you. You should also notice that the ring pattern when that message is displayed is a standard ring followed by a beep meaning a transfer is taking place.

Nov 20, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

How do i get my lucent partner 18d to show caller id name & number


2 line caller id is offered on newer versions of software. On earlier versions a call id name button is used to toggle between the clid name and number.
To program a button on your set press feature 00, press a button you wish to program as clid name,
and press feature 16, press feature 00 to exit programming. Press the button to toggle from clid number to clid name

Nov 03, 2009 | Lucent PARTNER18 Corded Phone

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Partner 18d caller id checking


It should say "Calls" on your display. If not, the caller ID log is not set up.

Jul 08, 2009 | Avaya Corded Phone avaparp18d

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HOW TO GET CALLER FOR MY PARTNER 18 D PHONE


Please press "Feature 59" on a display phone. That will tell us the release of the phone system. Your system may not be caller ID capable. The reason you are getting caller id on your cell, when the phones are forwarded is because you are paying for caller ID on your cell phone....and your cell phone is caller ID capable.

Jun 04, 2009 | Avaya Corded Phone avaparp18d

1 Answer

Lucent Partner 18D telephone turn on caller id


On one of those phones, press "feature 59" That will display the release of the processor. It might be that your processor is not CID capable.

Jun 04, 2009 | Lands Phones

1 Answer

Caller ID will show numbers but not names


I think you can do this while on a call. Press FEATURE 16 for name and FEATURE 17 for details.

If that doesn't work, pick a button and program those items in it.

Carl

May 20, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Do not know how to look through the caller id


You have to have a few programs already set. In admin programming, you will need to set #316, #317 and #318. Then you need to program a log button on the phone, which is Feature 23.

When you hit the log button, you then will see the options to scroll through the calls.

Dec 15, 2008 | Avaya Lucent Partner 616 Phone

1 Answer

My line one caller ID is not working, but my other lines are.


Partner gets caller id from a carrier. If you have a caller id service it will show on your 18D

Dec 09, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Caller ID


There's a whole sequence of CID associations that need to be done to make CID work the way you want it. It requires an 18 or 34 D, and you start turning on system programs 317, 318, 319 and program a Feature 23 button to the phone that logs all calls.

A linkable PDF is available here. Start at section 4-10 and use the blue links to understand the programming. Full step-by-step instructions are beyond the scope of a free forum.

http://support.avaya.com/elmodocs2/partner_acs/r7/456801_6/456803_6/456803_6.pdf

Carl

Oct 07, 2008 | Lucent PARTNER18 Corded Phone

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