Question about Lavazza Coffee Makers & Espresso Machines
When we put in a capsule and shut the door, it pops directly to the drawer below. No water will come out of a machine. What is wrong?
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Posted on Jan 02, 2017
let it run without coffe tablets, if no water comes out probably the conducts are obstructed, may be calcium in the pipes...do water come out somewere else?...
Posted on Jan 08, 2009
This problem is most likely
being caused by air being trapped in the system. To fix this, please follow the
following steps: -
- Turn on the Machine, ensuring there is water in the tank
- Wait until the light stops flashing and the machine is ready for use
- Lift the silver lever on top of the machine into the upright position
- Press the coffee button on your machine
- Push the silver lever back, away from you, and hold it in this position for 3 seconds
- Press the coffee button again to stop the water flow
This procedure releases the air blockage in the system and your machine should function normally again.
(from Nespresso Club)
Posted on Jun 09, 2010
SOURCE: dolce gusto
Hi. I work at Nestle on the brand and it sounds like either a fuse issue or a clogged needle. Please call our consumer services number at 1-800-746-3391 for assistance. They are open Mon-Fri 8am to 8pm EST.
Posted on Jun 21, 2010
I have heard of this problem with another brand of machine and what it turned out to be is a back flow valve made of plastic getting clogged up. These valves are for keeping the coffee water from backing up from the coffee capsules back into the holding well water. These valves are rather inexpensive but getting to them is a pain. My friend contacted the company that made his and they were aware of the problem and sent him a brand new machine and told him to destroy the old one. This is how we became aware of this problem was by taking it apart. We found the valve, cleaned it up with vinegar to get rid of water deposits, and reinstalled it. It has been working great ever since.
Posted on May 02, 2011
SOURCE: My Nespresso Magimix Citiz does
-the short term solution-
1. take your affected capsule. set it on its un-punctured/un-perforated bottom (the thin foil surface) on a flat surface. the three puncture holes should be facing upward on the top of the capsule. by the way, if you shake the capsule you should hear the grounds sound dry as if the capsule was new.
2. find a thin small rubber band. size-wise, ideally, the rubber band will fit loosely around your thumb; with a very small gap between the rubber and your thumb.
3. put the rubber band around the collar of the capsule. the band should be put over the top of the capsule and pushed down until it stops flush against the flange (rim). if the band is correctly placed, the band will be just 1mm flat inside the rolled bare aluminum edge (rim).
4. insert the capsule in your citiz machine as usual. optional: you can orient one of the puncture holes at 12 o'clock position (top dead center) during the insertion process. this time, it will work. you will find the capsule will eject cleanly with the rubber band intact.
5. save the rubber band.
-which machines does this apply to?-
this is a common problem with nespresso machines introduced after 2010, specifically the citiz. i have not seen this problem on the pixie, yet. i would expect this issue on the lattissima plus.
i am assuming that the machine is otherwise functioning properly: meaning that the machine does not have an issue with the water pump, excessive scaling deposits restricting water flow, or some other major mechanical part.
-why is this happening?-
look at the capsule, the post-2010 machines bite new slightly rectangular indentations on the capsule around the top edge of the wall. this is new. nepresso changed the insertion mechanism in response to competitors bringing non-nespresso branded capsules to market: Douwe Egberts/Sara Lee "L'or expressO", Caffe Vergnana "ESPRESSO", etc.
this new insertion mechanism was supposed to thwart knockoff capsules, instead it is unintentionally thwarting your "real" nespresso capsule. the injector needles are not piercing correctly all the way. the injectors poorly lodge: deep enough to make puncture holes but not deep enough to allow water to flow freely into the espresso grounds compartment.
two things can happen:
1. the pressure release valve, inside the brewing chamber which prevents an explosion occurring if the coffee exhaust path becomes blocked, is activated and hot water overflows into your used capsule basket.
2. the hot water flows outside and around the capsule and into your cup as clear hot water.
-what do i do long term?-
contact nepresso. get your machine repaired or replaced. this is a factory manufacturing defect that has nothing to do with you, wear, use, or hard water. refuse to pay the $125 repair fee. demand that they fix the machine free of charge. they will send you a loaner in a plastic shipping crate to use while your is being fixed. you should not have to suffer without espresso or waste legitimately purchased capsules just because nespresso is in a legal fight capsule copycats. this is not your fault.
Posted on Dec 26, 2011
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