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This is a fatal problem. Your device needs to be replaced. ;( call up customer service. Then, when your tablet gets repaired/replaced, Get a strong case and NEVER LET THAT 2 YEAR OLD TOUCH THAT TABLET AGAIN! Hope I helped!
I had been trying to locate how to access the recovery options for the XO Vision XTAB tablet as well. Mine would show the XO Vision logo on start-up and then show a cursor in the upper left corner for a few seconds and then showed "ANDROID" a little further down and to the right of the upper left hand corner with a flashing cursor right behind it.
I was finally able to get into the recovery options press HOME, VOLUME UP, & POWER at the same time and hold for about 6 seconds or so. You need to let go before the XO Vision logo goes away. Wait until the logo goes away and a cursor should display in the upper left hand corner and then you'll get to the recovery / update options screen.
Use the VOLUME UP / DOWN keys to navigate the menu and then you'll press MENU to select the option. After that let it run through its processes until it completes. My attempt was unsuccessful at a factory reset and I'm still not sure how to fix it, however, you may have better luck.