Question about Brother MFC 7420 All-In-One Laser Printer

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Paper Jamming when trying to copy or print

Each time I try to print or copy I get the message there is a jam. The paper is not feeding out of the paper tray at all. I can hear it trying to, but the paper curls up in the feeder. Before this started happening, when printing or copying it would print/copy on the paper eneven.

Please help!

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  • 133 Answers

Please check after you load paper on the paper tray and push it into the machine, should hear a click sound, if you don't hear that sound, that means you need to buy a new printer and that's no way to fix.
If you are able to hear a click, then please try to clean up your printer and check all paper loading rolls. if so, please replace it.

Posted on May 22, 2009

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Posted on Jan 02, 2017

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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
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7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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Printer keeps on jamming paper


Dear all,
I will try to help you. Paper jam error may be caused by some possibilities. So, please notice this indication:
  • If the printer status is READY immediately after Power ON then Paper Jam Error message appears while feeding the paper: Sheet Feeder Unit is faulty or any other material (such as broken paper) present inside paper path blocking paper end to reach paper feed sensor.
  • If Paper Jam Error messages appears immediately after Power ON: Paper feed sensor or logic board is faulty
Corrective action:
  • Remove the material from paper path
  • Replace Sheet Feeder Unit
  • Replace Paper Feed Sensor / Logic Board
Please rate me as Fixya if you find this useful for you. Thanks.

Source:
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another reason might be that the paper isnt placed well into position. Have a look around the FAQ, too:

http://welcome.solutions.brother.com/bsc/public/as/nz/en/faq/faq_top.htm?reg=as&c=nz&lang=en&prod=mfc440cn_all

BTW: If you print a lot of photos it might be cheaper to do that with a (online) print shop.

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