Question about HP LaserJet 1020 Printer

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  • Anonymous Mar 12, 2014

    hp 1020 popup printing notifications in sharing machine

  • Anonymous Mar 19, 2014

    my pc is a hp 2000

  • Anonymous Mar 20, 2014

    printer showing offline



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No drivers / Incorrect driver setup on user pc 

Posted on Oct 19, 2007


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If you are getting a status message as the printer is offline on your pc,and afterward you can't ready to print the reports.
Steps to Resolve the Printer Offline Issue:
Step 1:
At first, you need to check your network through the HP Scan Doctor which encourages you to discover and fix the printing issues.
Steps To Run the HP Scan Doctor
    •Open the HP Scan Doctor tool by double tapping the symbol.
    •Start- - >Select your printer- - > Fix Printing
    •Then the list of issues displayed on the screen as result.
    •If the tool shows the white checkmarks at that point there is no issue.
    •If the tool shows the white wrench then the issues are found and repaired
    •If the tool shows the yellow shout point then the issues are found however that can't be solved or skipped.
    •If the device shows the red stamp then you have to take after the on-screen guidelines to determine the issues.
    Step 2:
      Set Your Printer as Default Printer
      •Search your gadget on your PC and select your printer and uncheck the Pause Printing and Use Printer Offline

printer offline-5vig2z1inj4jln452vxo5zul-5-0.png
    •If you can capable print implies your printer is online.
    Officejet 4650 keeps going offline then proceeds with following step Step 3:
    Check Whether You Connect With Correct Port
      •Go to printer- - > Printer Properties - >Port
      •For USB association utilize USB or DOT4
      •For Network Connection use WSD, organize, Standard TCP/IP Port Step 4:
      •Update the printer firmware which may resolve your issues

      Step 5:
      •Manually connect the wired or wireless connection
      Step 6:
        •For network connection just you have to add the second printer to your Windows.
        •Select your printer - > Properties - >Add Port - > Standard TCP/IP Port - > Next port
        •Now you can ready to print implies stop the troubleshooting. Still get the same issue mean you need to connect the printer customer support via +1-800-836-3987

Jan 08, 2016 | Office Equipment & Supplies

1 Answer

I can't print on my printer it says you're printer is currently offline

The users who are experiencing offline errors while using the HP printers are suggested to check the connections, settings and printer hardware before proceeding any further. The connection to and from the printer shall be verified thoroughly by the users and any anomalies if found shall be fixed then and there. As these errors can also be caused by printer hardware issues, the users are suggested to check with different key components of the printer like the cartridges, feed tray and more and fix any issues if found. Restarting the printer and the computer after following the above mentioned procedure will help in solving and preventing the offline errors with your HP printer.

Mar 16, 2011 | HP Office Equipment & Supplies

1 Answer

I have a new HP Photosmart Plus b210. I have installed all of the software, connected to my wireless router, & enabled printer sharing. It still will not print from the laptop. When I click on the...

I assume you fellow the steps in the manual and install everything correctly. We had the same problem on our hp printer. Sometimes, if you install Windows/software updates, it will put your printer offline. The problem will disappear once I restart my computer.

Feb 28, 2011 | HP Office Equipment & Supplies

2 Answers

My HP Officejet 6210 All-in-One printer goes offline whenever I don't use it for about 15-20 minutes, and when I put it back online, nothing happens. Looking at the printer from the control panel, I see...


HP Printers have common behavior of going into sleep mode if not used for a while. If this happens every-time the printer goes to sleep mode and you find printing issue, try this simple step below

Disconnect the power cable from back of printer
While holding the # and 3 button, connect the power cord to printer.

*Note this is partial reset and doing so you may loose fax logs and other fax related setting you have setup on printer.

Click the link below to know how to resolve the print job stuck in queue issue.

Oct 23, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

My printer shows ''User intervension required'' other than ''Ready''

The issue may be resolved by clearing the pause printing in the printer driver or by setting up a parallel connection with the computer. Clear pause printing
  1. From the Windows Desktop, select Start , Settings , and Printers .
  2. Right-click the HP LaserJet printer icon that is being used.
  3. Select the Work Offline or Pause Printing option (if enabled) to remove the check.
  4. Print the document again.
Establish parallel connection
  1. Turn off the printer or remove the printer from the network.
  2. Connect the printer to the PC using a parallel cable.
  3. Power on the printer.
  4. Print the document again. NOTE: If the User Intervention Required message reappears, disable or remove any HP LaserJet software utilities loaded on the system (for example, Status Window, HP Toolbox, etc.). Prove printer functionality and troubleshoot communications; try printing again.
Uninstall and reinstall the driver After performing a cold reset on a product installed with USB, a higher DOT4_00x port is created, causing the printer to hang while printing. NOTE: This is required with products installed on a USB port only.
  1. Uninstall the USB printer driver.
  2. Remove the HP folder and AIO folder from the hard drive.
  3. Reinstall the USB printer driver.
CAUSE: This error can occur if when using a network or printing from a laptop. When the print job goes into a pending status, the printer is either in Work Offline or Pause Printing mode. Hope this helps. Please rate my response.
Have a good day.

Mar 15, 2010 | Computers & Internet

1 Answer

Print from nokia E63 through WIFI

Try connecting your printer directly to the wifi router/switch in a shared network configuration. Then go to your router settings, find the local ip address add this as the 'host'. Your settings should be as follows:

Driver : HP Mobile Printing
Bearer: Socket/HP Jetdirect
Access Piont: My Home Wifi (kaba)
Host : ip address of you printer
user : Blank ( tried my windows username,no use)
port : 9100
Printer Model: Officejet Printers

You will have to reconfigure your drivers on your pc as well. Mine installed as a wireless shared printer even though the printer is not wireless but I have it connected to my wifi switch for sharing and it worked fine.

Good luck

Jan 07, 2010 | Polaroid PoGo Digital Photo Printer

2 Answers

Trying to print 'offline'. Computer recognises it is offline but will not print. Error message says 'Printer is offline' which is as it should be. Printer is HP photosmart C4580.

So, if you want to print, the printer must be online. Offline method doesn't work to print. When the computer sayst that the printer is offline, it means ypur printer is turned off or you don't connected the printer to PC.
As in conclusion, if you want to print set the printer online.

Oct 05, 2009 | HP Photosmart C4580 All-in-One InkJet...

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