There is no audio coming from the cd/dvd and the video from the dvd is distorted and reddish. The RSN311W64 was replaced. There is audio from the tuner and aux.
Check your "Setup Menu" with NO DVD in the player. Could be the wrong format, should be 720p or 1080i or 1080p. Are you using Component cables to your TV or HDMI? if Component, check your connections, it is color coded but may be hard to see with most installations. Use a flashlight to make sure colors are correct Red to Red, Blue to Blue and Green to Green. Sounds like you've got cables mixed up. It happens to the best of us! and I do it for a living! Hope this helps
Register and download the manual for free at retrevo.com
http://www.retrevo.com/support/Panasonic-SC-DK10-Home-Theater-Systems-manual/id/312ci855/t/2/
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