Question about Office Equipment & Supplies
Now Replace the toner and it keeps telling me the same error. Also restart the machine and nothing perciste problem.
Loo like you replaced the cyan toner cart.. (with the machine powered off and unplugged) take a look inside the machine with the cyan toner cart out.. make sure that nothing is blocking the metal contacts or if there are dirty contacts. perhaps there is a piece of debris that is blocking the connection of the new toner cart to the printer. another thing to check is the contacts on the toner cart its self.
Posted on Jan 02, 2014
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Posted on Jan 02, 2017
I did not have any error message for each color. My message error was sepcific for magenta after I removed it to refill it. After refilling, cleaning metal contact points, resetting the metal tab which prevents message of "low toner", I put the cartridge back in and received the "magenta toner not installed" message. I turned off the printer (safety first!) , I then pushed the button left of the hole where you slide the cartridge in, There is a squarish hole with a circular or cynlinder shaped button in that squarish hole. Use a small screw driver to push and hold it in. While the button is held in I gently rotated the cartridges so that my magenta cartridge was no longer in view, (rotate them counter clockwise). I released the button, shut the door, then turned on the printer.
Posted on Sep 28, 2008
ok on the right side of the copier lower right cover 2 screws pakes the panel off behind it is a large plastic bottle pull it out empty it put it back in. then in this order touch these keys... add func// 2 & 8 at same time / then add func again screen should change to serv mode.. then in this order touch copier / counter / misc/ waste toner / clear /ok turn off and on good luck
Posted on Jan 03, 2009
SOURCE: Error light
What kind of error....blinking light which lights are blinking..or is it a code 17h or something like that.....please clarify for me. thank you....whytfang. In the mean time you might take all of the cartridges out and make sure they are in correctly and none are damaged...and then clean the circuit boards and the reading board under the cartridges, then reinstall them and turn the printer back on...if not fixed try again and take care with the reading board...it is delicate...and the chips should be blown clean with pressurized air...like the canned spray used to clean keyboards or other delicate computer components. Try this in the meantime and send me the other info...good luck.
Posted on Mar 25, 2009
a part in the the toner hopper assy had the mylars come off, blocking the toner from going into the developer assy. P/N A2327263 (cover toner supply) I have seen this lots. -Carl
the p/n is for USA model.
Posted on Jul 10, 2009
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