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Black Bar on Right Side of the Screen... sometimes!

On my Samsung UN50F6300 LED Smart TV: The whole screen works when I'm using the smart menu, playing video games, etc. But when I try to stream content from Amazon or Netflix the picture USUALLY doesn't take up the whole screen- there is a 3in. black bar running down the right side. I say "usually" because sometimes the picture switches back and forth between full screen and this other setting. I tried to reset the picture size manually but the menu says that picture size settings aren't available. Any suggestions?

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Posted on Jan 02, 2017


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