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Hi The ESC on this truck comes with a reverse lock out. The reason is that when you're racing, race requirements are that no reverse can be used. Now you may have accidently turned this on. Go to the Traxxas web site and download the ESC manual and follow the instructions for reverse lock out.
It can also be theseat motor since there is seperate motors for up/down & forward/backwards. You can test the switch to see if you are getting power to the connector on the motor by using a multimeter.
If there is power to the motor, I would remove the motor and give it a tap on the ground. Alot of the time the motor is fine, and the tap will free it up again. If it doesn't work you may be up for a new seat motor. Giving mine a tap solved the issue with mine.