Question about Hamilton Beach HB-P90D23 Microwave Turntable Plate Glass Cooking Tray 10-5/8"

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Door stuck closed

The door will not open. (To complicate matters, there is a cup of coffee inside.)

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  • keri Jan 04, 2014

    I called Hamilton Beach and was assisted by a very helpful tech person ... but, alas, nothing we tried got it to open. Finally, he suggested that we could 'jimmy' the door and (at the least) retrieve my coffee cup. The bottom of the door moved about 1/8" and the top not at all, so we stuck a slender pry bar behind the edge of the door and worked it open, sticking a thick screwdriver in the opening as we worked our way down toward the bottom. Finally, with a mighty push, it popped open. Since the oven itself still works he suggested trying a small appliance repair shop to see about fixing the latch. But, given the price of small MWs these days, we opted to toss it out and buy a new one. Pity! All for the sake of a faulty latch.

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