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On dec 2 2013 , i received a message saying you had added an book to my library, this book was pre ordered and I had paid $14.95 for it today I decide to read it and , in my library and on my KOBO ereader under the cover Of God's Guilt is a book from Alphonse Daudet, not exacly what I have ordered. can you fix this ? what are my options ? what have I done wrong ? rene daigle

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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ani24das
  • 89 Answers

SOURCE: I have recently purchased a Sony eReader PRS 600.

The issue might be with the Book. Let me know whether you havedownloaded the book from the Reader Store. If it from the Reader Store, try downloading tjhe book once again, and then transfer iot to the Reader again. That should resolve the issue. If the issue occurs with all the books, it seem s that the issue is with the Readrer and in that case, try performing a soft reset by pressing the RESET button using a sharp-pointed object. That shouldf resolve ths issue. If the issue still persists, perform a hard reset and then send the Reader for service to trhe Sony Service Center (If the issue still persists). Please follow the link to get it repaired: http://eservice.sony.com

Posted on Jan 19, 2010

Testimonial: "Thank you very much for your suggestions, they really helped!"

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  • 11 Answers

SOURCE: Ereader library won't open

Hi.

If you're using the Windows Operating System, the issue may be caused by the Data Execution Prevention feature in the Windows Operating System or if certain folders used by the Reader Library Software are corrupt. Please click on the below link and select the desired Operating System to get the troubleshooting steps.
If the issue persists, uninstall the Software and restart the Computer.
Next, disable all the active Software's (Firewall, Anti-virus, etc) in the Computer and reinstall the Software.
Also, please ensure to check the "Launch Software" at the end of the installation. This should resolve the issue.
If you're using the Macintosh Computer, uninstall the Software as per the below mentioned steps:
First, click "Go" and then click "Applications" in the Main menu.
Next, in the "Applications" folder, in the right pane, double-click on the "Utilities" folder.
Then, in the "Utilities" folder, double-click "Terminal".Now, in the "Terminal" text window, type "sudo /Library/ebookLibrary/uninstall-ReaderLibrary.sh". There is a required space between sudo and /.
Next, please press "ENTER" on the keyboard. A confirmation message will appear. Please enter your Password or leave blank if you do not have a user account password.
After the Password has been entered or left blank for no password, press ENTER. You will receive the message that the Reader Library Uninstall is finished.
Now, please click "Terminal" and then "Quit Terminal" to exit the Terminal application in the Menu.
Finally, close all other open windows.
Now, restart the Computer and reinstall it.

Note: Ensure that the Reader is not connected to the Computer while performing any of the above mentioned steps for Windows/Macintosh Computer.

Posted on Mar 05, 2010

Joed911
  • 4338 Answers

SOURCE: i downloaded some ebooks from

To transfer books from a computer to the Reader, you must authorize the Reader to your account. Authorization links your Reader to your eBook Store account, allowing books purchased from the eBook Store to be transferred to the authorized Reader. You can authorize up to six devices to a single account.

  1. Launch the Reader (eBook) Library software.
  2. Log in to your eBook Store account.
  3. Turn on the Reader. NOTE: For best results, we recommend that the Reader be fully charged before starting the authorization process.
  4. Connect the Reader to the computer.
  5. In the eBook Store pane, click My account .
  6. On the Account Management page, under My Authorized Devices , click Manage Devices .
  7. On the Manage Device page, under We have detected the following attached Devices: , click the Authorize this device button.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Posted on Dec 27, 2010

  • 2 Answers

SOURCE: ereader seems frozen says protected

Where did you download the books from? If from your public library, then you need to go to Adobe Digital Editions and register your computer and ereader (with the same id). If you bought the books from the Sony Book Store, then I don't know what the issue is.

Your library should have information on what you need to do.

Posted on Feb 15, 2011

  • 1 Answer

SOURCE: Can I delete a book off of the Sony ereader PRS

how do i delete the books that come with the ereaderprs 300

Posted on Apr 02, 2011

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