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Dyson dc16 not charging battery - Dyson Vacuums

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 389 Answers

SOURCE: Dyson DC16 Handheld Vacuum Cleaner Manual

Yes! Go to www.dyson.com/support. Click on "using your dyson", then (next window) on "select your model", then (next window) on "select your model" again, then (next window) on "DC user guide". And there you are, you've got a copy of the user manual.
Please remember to rate this response. Thanks!

Posted on May 17, 2009

Dysonteam
  • 167 Answers

SOURCE: my dyson dc16 is not holding a charge

Hi its Darran at Dyson.

If you call our Helpline they will be able to run through some simple checks to detemine the cause of this issue.

Please call 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Posted on Apr 15, 2010

Dysonteam
  • 167 Answers

SOURCE: My dyson DC16 constantly shuts off even when

Hi its Darran at Dyson.

From your description of the problem, it sounds as though there is a problem with the battery.

Your DC16 will have been supplied with a 2 year guarantee. If it still within this period, please contact our Helpline on 0800 298 0298. However if your machine is no longer covered, a replacement battery can be purchased via our website at www.dyson.co.uk/store.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 20, 2010

HansPP
  • 2510 Answers

SOURCE: Have a Dyson DC16 -

After two years the batteries are probably no longer holding a charge and need to be replaced.

Posted on Feb 14, 2011

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: dyson dc16 battery not hold full charge, all three

    Hi there,

    If you're concerned that your DC16's battery doesn't seem to be working correctly, please get in touch with us directly. One of our experts will be happy to run some troubleshooting over the phone with you to determine whether the battery needs replacement.

    You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Oct 04, 2011

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    Related Questions:

    1 Answer

    How long do i need to charge a new dc16 battery


    Hi there,

    Your DC16 battery should take about 3 hours to charge. Hope this helps - if you have any further questions about using or maintaining your machine, please visit www.dyson.com and click on 'Support'.

    Alternatively, you can call our Helpline free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support

    Jan 28, 2012 | Dyson DC16 Root 6 Bagless Handheld...

    1 Answer

    Dyson dc16 battery not hold full charge, all three lights stay on indicating a full charge.


    Hi there,

    If you're concerned that your DC16's battery doesn't seem to be working correctly, please get in touch with us directly. One of our experts will be happy to run some troubleshooting over the phone with you to determine whether the battery needs replacement.

    You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Sep 25, 2011 | Dyson DC16 Root 6 Bagless Handheld...

    1 Answer

    I have a hand held Dyson model dc16 and it does not hold a charge, the the batteries go bad


    Hi there,

    I'm sorry to hear you're having difficulties with your DC16. If you'd like to purchase a replacement battery, you can do so via our online store - visit www.dyson.com and click 'Spares'.

    Alternatively, if you'd like to order over the phone, or if you'd prefer to consult one of our experts before making a purchase, please call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Online Customer Support

    Sep 19, 2011 | Dyson DC16 Root 6 Bagless Handheld...

    1 Answer

    I bought Dyson DC16 in 2008. Charged full but it only last for 1 minuet. Should I get a new charger? Is Dyson going to send me a new charger?


    Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
    We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
    Shorting the battery like an Aircraft battery then re-charging won't fix it.

    Jun 09, 2011 | Dyson DC16 Root 6 Bagless Handheld...

    1 Answer

    Red light flashing constantly on dc16 when on charge, used to just stay permantly red without flashing until it went green when charged up.


    I had a similar problem when I bought an after market 2Ah battery. Would stay solid red for a few seconds then flash red. I believe my problem was that the battery had gone into "sleep mode" I.e. it was discharged to the point that it "sleeps" in order to protect itself. So......I simply attached a domestic DC multi adapter to the terminals on the battery that are marked + and - (the 2 outside terminals on a DC16 Dyson battery). Switched on the DC adapter for around 10mins and this was enough to "wake" the battery. It now charges as normal attached to the DC16 in the Dyson charge mount.

    For a pretty in depth article on lithium battery sleep have a look at this:
    http://batteryuniversity.com/learn/article/low_voltage_cut_off

    Oct 29, 2010 | Dyson DC16 Root 6 Bagless Handheld...

    3 Answers

    My dyson dc16 is not holding a charge.. maybe I need to replace battery


    Hi its Darran at Dyson.

    If you call our Helpline they will be able to run through some simple checks to detemine the cause of this issue.

    Please call 0800 298 0298 (UK) or 1866MYDYSON (US).

    Kind regards
    Darran
    Dyson Customer Service

    Apr 09, 2010 | Dyson DC16 Root 6 Bagless Handheld...

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