Question about Cuisinart EM-100 Espresso Machine

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Cuisinart em-100 wont work, the water is not flowing into the machine. what to do?

Unit turns on and heats up but no water is flowing thru. also the steam wand is not working.

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6ya6ya
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Posted on Jan 02, 2017

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  • 10 Answers

SOURCE: can't get milk to foam

How long have you had the machine? Use a straight pin and poke the opening of the wand. It may be blocked. If the bottom of the wand can be removed, use some pliers, and CAREFULLY remove it, soak it in hot water. Rinse it thoroughly, and replace it back on the machine. If you cannot remove the wand, turn the machine upside down, and check the opening to the wand. It most likely is stopped up. Run vinegar and water through your machine once a week. Calcium build up does the same thing. Good luck! Happy Lattes!

Posted on Feb 05, 2009

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ThaMp3Doctor
  • 8596 Answers

SOURCE: Cuisinart EM 200

I was about to abndon pods on this machine, and then I actually used the Pod filter basket - it worked like a charm. Decalcifying is not a bad idea.

Posted on Feb 15, 2009

ThaMp3Doctor
  • 8596 Answers

SOURCE: can't get milk to foam

Place 1/3 part distilled white vinegar and 2/3 part water into the water reservoir. Turn the machine on and wait for the heat light to go off. Once the heat light goes off, turn the steam vs. water knob to the water drop icon, and turn the main function knob to steam/water. Make sure to have your frothing cup underneath the steam element ready to catch the water. The vinegar/water solution should clear out the calcium that clogs the steam element. Also, remove the cover to the steam element and dip it in a bowl with vinegar for about 5 minutes, and use something like a pipe cleaner to clean out that cover. Then apply vinegar and hot water to a rag and clean the calcium off the shaft of the steam element. Once you are all finished with this, run plain water through the espresso maker on the steam/water setting to clear out the bitter vinegar residue. Now, try again to make espresso and froth it.

Since milk contains calcium, the steam element has to be decalcified more often than a regular coffee maker. The EM-100 is a beautiful machine, but it is definitely high-maintenance - you will probably spend more time cleaning it than making cappuccino, etc.

Good luck!

-Tha Mp3 Doctor (is also a huge Cuisinart fan)

Posted on Feb 26, 2009

ThaMp3Doctor
  • 8596 Answers

SOURCE: Problem with Cuisinart EM-100 Express Machine

Confirm one more time that the knob is lined up with the "o" in the middle - if it is leaning even slightly toward the coffee cup icon or the water/steam icon, water may come forth.

If the knob is perfectly in the middle, then the calibration is probably off (although I can think of one other possibility). Rather than deal with an expensive and warranty-voiding repair, I would just call Cuisinart - that unit has a three-year warranty, and I believe every single one of the EM-100's was introduced less than three years ago. Just write down the serial number that is on the bottom of the espresso maker, and call up Cuisinart - no receipt will be required as the serial number will almost invariably be enough in this case. If you live outside of California, you will have to pay for shipping - probably about $25 all together. But you will be getting a brand-new unit in return.

-Tha Mp3 Doctor

Posted on Mar 03, 2009

PrettyEasyGo
  • 2 Answers

SOURCE: No electric power when plugged in and turn on switch/cuisinart DC

tried ALL solutions on this & other blogs-even to point of CAREFULLY drilling out plastic to get bit-holder down to the 'MAGIC FASTENER' level and then trying: #10 TORX; ## 7-10 TORX; 'security TORX(with hole in middle) & several other 'secret bits'---ALL TO NO AVAIL !!!!! :0(
then, in SHEER DESPERATION, called Cuisinart @ 800-726-0190 [this is on SAT morning 0915 on 3/28/09] got VERY HELPFUL/KIND/PATIENT rep who was ready to do the " $10 +old one AND $10 for new one" routine, when she said: "Did you try re-plugging into wall socket after 1 hour? That's the re-set time" !!! while she was on the line (they work 'til 1730 EDT on SAT/SUN & 'til 1100 M-F !!!) wife tried this highly-technical/super-secret solution -and- IT #$%^*'ING WORKED !!!!!! ;0) I'm sitting here drinking coffee outta it and posting this solution.

Posted on Mar 28, 2009

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1 Answer

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It needs to be descaled. After that, turn and try to make coffe but without the cofee. Turn on the steamer nozzle at the same time, that will draw the water to the coffee area, in fact try that first.

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Do you know where can i find the rubber gasket that goes around the brew head of my Cuisinart EM 100 espresso machine ?


It sounds to me that your group seal is bad. Since this machine is a 15-Bar unit, it puts out quite a bit of pressure causing water to leak out around the portafilter when making espresso if your seal is old or damaged. The pressure doesn't build up as much when you are running just water through the machine - hence the reason why the machine works ok without grounds. I sell a LOT of parts and accessories for various manufacturers of espresso machines. This particular seal is extremely difficult to locate fom Cuisinart, but is rather easy to replace. Through extensive testing, I have located a replacement gasket produced by another major manufacturer that fits the Cuisinart EM-100 & EM-200 machines perfectly. I sell them for $10.99 each (or two for $19.99) which includes shipping in the continental US and I accept Paypal. If you would like to contact me via email (cowboy_romeo@yahoo.com), I will be happy to help you out.

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Most of the time, you just have to reposition the water reservoir - simply pull it up and then put it back in its proper place. If the water tank is even a centimeter off, the suction tube doesn't properly grab it, so it can't take in water.

If you reposition the water tank, and the EM-100 is still not sucking any water out of the tank, there may be a problem with the water reservoir tank itself. Call Cuisinart - I can't remember the Canadian number off-hand (The EM-100C is a Canadian model, so I'm assuming you're in Canada) - and have them send you a new water tank.

Good luck! Let me know if you need any more help with this machine - I am a huge raving fan.

-Tha Mp3 Doctor (also loves Cuisinart)

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1 Answer

Problem with Cuisinart EM-100 Express Machine


Confirm one more time that the knob is lined up with the "o" in the middle - if it is leaning even slightly toward the coffee cup icon or the water/steam icon, water may come forth.

If the knob is perfectly in the middle, then the calibration is probably off (although I can think of one other possibility). Rather than deal with an expensive and warranty-voiding repair, I would just call Cuisinart - that unit has a three-year warranty, and I believe every single one of the EM-100's was introduced less than three years ago. Just write down the serial number that is on the bottom of the espresso maker, and call up Cuisinart - no receipt will be required as the serial number will almost invariably be enough in this case. If you live outside of California, you will have to pay for shipping - probably about $25 all together. But you will be getting a brand-new unit in return.

-Tha Mp3 Doctor

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1 Answer

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I might have answered this one already, but:
Confirm one more time that the knob is lined up with the "o" in the middle - if it is leaning even slightly toward the coffee cup icon or the water/steam icon, water may come forth.

If the knob is perfectly in the middle, then the calibration is probably off (although I can think of one other possibility). Rather than deal with an expensive and warranty-voiding repair, I would just call Cuisinart - that unit has a three-year warranty, and I believe every single one of the EM-100's was introduced less than three years ago. Just write down the serial number that is on the bottom of the espresso maker, and call up Cuisinart - no receipt will be required as the serial number will almost invariably be enough in this case. If you live outside of California, you will have to pay for shipping - probably about $25 all together. But you will be getting a brand-new unit in return.

-Tha Mp3 Doctor

Mar 01, 2009 | Cuisinart EM-200 Espresso Machine

1 Answer

Can't get milk to foam


Place 1/3 part distilled white vinegar and 2/3 part water into the water reservoir. Turn the machine on and wait for the heat light to go off. Once the heat light goes off, turn the steam vs. water knob to the water drop icon, and turn the main function knob to steam/water. Make sure to have your frothing cup underneath the steam element ready to catch the water. The vinegar/water solution should clear out the calcium that clogs the steam element. Also, remove the cover to the steam element and dip it in a bowl with vinegar for about 5 minutes, and use something like a pipe cleaner to clean out that cover. Then apply vinegar and hot water to a rag and clean the calcium off the shaft of the steam element. Once you are all finished with this, run plain water through the espresso maker on the steam/water setting to clear out the bitter vinegar residue. Now, try again to make espresso and froth it.

Since milk contains calcium, the steam element has to be decalcified more often than a regular coffee maker. The EM-100 is a beautiful machine, but it is definitely high-maintenance - you will probably spend more time cleaning it than making cappuccino, etc.

Good luck!

-Tha Mp3 Doctor (is also a huge Cuisinart fan)

Feb 22, 2009 | Cuisinart EM-200 Espresso Machine

1 Answer

Cuisinart EM 200


I was about to abndon pods on this machine, and then I actually used the Pod filter basket - it worked like a charm. Decalcifying is not a bad idea.

Jan 22, 2009 | Cuisinart EM-200 Espresso Machine

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