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Cant Get fridge and freezer to cool to correct temp

Samsung Rb215labp. Al of a sudden fridge and freezer won't cool. Cleaned coil and waited 24hrs. now freezer does freeze things, have it set to -25 and displays -1c. Fridge is warm and displays 1c. Fridge coil is not iced up. Is there a problem with main board or perhaps another coil in freezer that could be frozen up? Panel shows error 12

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  • 18 Answers

According to the picture posted the freezer defrost is stuck on. Why it would not get cold enough. Contact a local appliance repairman and get professional help as this should require control board repair/replace.

Posted on Jan 05, 2014

4 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

huuum
  • 750 Answers

SOURCE: fridge/freezer not cool.

Hello
Welcome to fixya.
I'm Huuum and happy to assist you,

I believe your problem is an old thermostat or compressor !
How old is it?

My advice is do not put good money into bad!
A new fridge will pay for itself in a few years by using a lot less electricity!

Here is an interesting report I just read!

Repair or replace?

When to pull the plug on your old refrigerator

It nearly always makes sense to undertake simple do-it-yourself repairs,
such as replacing a gasket on a refrigerator or a freezer.

Typically, you'll also find a troubleshooting section for more-serious problems
in the owner's manual.

Should you pay for a repair or buy a new model?
The answer depends mostly on the age of your refrigerator,
how much you bought it for,and the cost of the repair.

Follow these guidelines:

When a repair makes sense.

If your refrigerator is under warranty or less than four years old (three years for top-freezers),
paying for a repair makes sense.
Note that refrigerators under warranty might require service from a factory-authorized technician;
readers have found them on a par with independent repairers.

When a repair might be a wise choice.

If your refrigerator is out of warranty and is four to seven years old,
it might make sense to pay for a repair. Customers generally pay $100 to $200 for a repair.
But you might want to buy a new model even at this stage,
given that today's models are quieter and have added features.
Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2008,
are 43 percent more efficient than conventional models built before 2001 and 56 percent
more efficient than those built before 1993.

When it pays to replace.

The repair costs more than half the price of a comparable new refrigerator.
Data also shows that it doesn't pay to fix a less-expensive top-freezer refrigerator
six or more years old or a bottom-freezer or side-by-side eight or more years old.

Thanks to better recycling programs, less than 10 percent
of a refrigerator you replace is likely to end up in a landfill.
Thanks for giving me the opportunity to help!

Please remember to leave me a rating before you sign off!
Thank You, HUUUM

Posted on Sep 29, 2008

  • 1 Answer

SOURCE: Kenmore Elite bottom freezer refridgerator

I just went through this with my refridgerator and actually posted one of the questions. Here is what I found ........

In the freezer compartment behind the panel there is an evaporator fan which pulls cold air from the freezer and pushes it up into the refrridgerator compartment. If the fan is not working it is one of three things.. 1) there is so much frost in the fan area the fan blade is stopped and cannot push the cold air into the refridgerator compartment or the air channel is blocked. 2) there is no electricity going to the fan (usually tied to the door switch of the refirdgerator compartment, and 3) the motor is dead and will have to be replaced.

Solution to #1 - defrost but there is another problem in the "frost-free" part of the system which must be addressed or the frost will return and it will happen again in the future.

Solution #2 - check to see there is power to the fan. (most are 110VAC but some are 100VDC. Use a meter and check)

Solution #3 - If there is power, the motor is dead. Replace the motor. Be aware that AC and DC motors are different and replace per manufacture's specifications.

Posted on Nov 23, 2008

  • 31 Answers

SOURCE: KENMORE MODEL 596 BOTTOM FREEZER, FRIDGE NOT COOLING

The freezer will stay cold because a small amount of cold air will be forced through the frost but that will not be enough to make it up to the refrigerator portion. You can defrost the unit by removing the metal panel and allowing the frost to melt. Careful use of a hairdryer can speed up this process. This will likely be a temporary fix. The root cause of excessive frost can be caused by a bad door seal or a defective defrost circuit.

First check that the door seal is good by closing the door on a dollar bill at several points around the door, both on the freezer and refidgerator door. If you can pull the bill out with no resistance, the door is not making a good seal. Inspect the seal and make sure there isn't anything stopping the door from closing such as food, or a shelf not pushed in all the way.

If the door seal is good, the defrost system is likely defective. The defrost system has three main parts, the defrost heater, thermostat, and timer. None of these parts are particularly expensive, or difficult to replace you feel comfortable with repairing it yourself. If you can troubleshoot this by manually starting the defrost cycle. Let me know if you would like this procedure.

Posted on Jan 07, 2009

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i assume this is a frost free type with air drive from freezer to fridge to cool fridge.
if so, take back plate off inside freezer and you may find ice build up especially towards the top of the coils. melt off with a hairdryer carefully. the nother thing that may happen is that the return duct for air from the fridge may also become blocked with ice. this is more difficult as it is usually hidden behind the coils and the best bet in this case is to switch off for 24hrs with the door open

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