Question about Brother HL-5270DN Laser Printer

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How to reset the drum counter on a brother printer HL5270 DN

My printer prints fine but tells me the drum needs replacing! It stops working until I have turned the machine off then on.

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There should be a way to reset the drum setting. Call Brother they will help you are look in your manual.

Posted on May 30, 2009

  • neo2000gr Nov 03, 2010

    With open front cover continuously press the "GO" button until the drum counter resets.

  • Royston
    Royston Jun 18, 2014

    To reset the drum counter on a HL 5270DN and related models as above. Open front cover (red warning will come up on LED screen to tell you cover open) Press and hold 'GO' button - you will see right > counting up until the 'Drum Clear' message appears.

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I HAVE REPLACED TONER WITH THE CORRECT BROTHER TONER CARRTRIDGE AND THE MACHINE KEEPS TELLING ME TONER ERROR AND REINSTALL DRUM UNIT..HELP


Hi there,

Below are instructions that I have found from the internet. Hope that they will help.

  • Open the front cover of the printer.
  • Hold down the Go button for 4 seconds until all the LEDs light up. Then release the Go button
  • Remove the drum unit and toner cartridge assembly.
  • Replace the drum unit and toner cartridge assembly back into the printer.
  • Close the front cover of the printer
  • Your drum unit should now be reset
  • MFC / DCP PRINTER SERIES

    1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
    2.Replace the drum unit and toner cartridge into printer.
    3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
    4.To clear this error message, you need to reset the drum counter as instructed below.
    5.Make sure that the machine is turned on.

    For MFC users: To confirm you are installing a new drum, press 1. For DCP users To confirm you are installing a new drum, press the Up Arrow key

    7.When the LCD shows Accepted, close the front cover.
    8.Your drum is now reset.

    Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

Feb 24, 2015 | Brother MFC-8860DN Printer

Tip

How to reset drum message after replacement on brother printers


Does your brother printer or fax machine have bad printing such as dark blurry pages or your machines says replace drum then follow these instructions. When you replace the drum unit with a new one reset the drum unit counter by following the instructions below:
  1. Turn the machine’s power switch back on.
  2. Press Menu => Machine Info. => Reset Menu.
  3. Press the Up or Down Arrow key to choose Drum.
  4. Press OK.
  5. Press 1 to reset the drum unit counter.
  6. Press Stop/Exit.

on Dec 09, 2009 | Office Equipment & Supplies

1 Answer

Need to replace the drum on a minolta bizhub 350 copier


First get into service mode. Utility/Counter then meter count then check details. Then Stop 00 stop 01. Counters. Clear Drum and Developer. Then touch end do not exit all the way out of service mode. Turn off the machine using the main on/off rear of machine left hand side. Then remove the image cart. and replace the drum and developer. then turn machine on reenter service mode. Run F-8 found under Function. Do not print copy or allow fax to print before this is done. Or you will have to replace the developer again. So remove network cable and fax line if machine is as printer and FAX. after powering off

Jan 15, 2014 | Minolta bizhub 350 Black and White Copier

1 Answer

Drum error dr-420


Sir/Madam

he following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
  • Replace Drum
  • Drum End Soon
  • Drum Near End
  • Drum Stop
To clear these error messages, you need to reset the drum counter,
Or Visit official Brother Printer website For Brother Printer Troubleshooting Page Url Below:http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/002800/000037/faq002837_000.html?reg=us&prod=mfc7340_us_as&c=us_ot&lang=en

Or
Still Having Problem then follow Us On For

Brother Printer Support

Jan 14, 2014 | Brother Office Equipment & Supplies

1 Answer

Magenta toner does not print, printer says its full. Worked just fine until I opened the drum unit to clean drum with q-tip (I am getting black dots all along the page). After that, the magenta stopped...


Take the toner cartridge out and try to turn the Developer roller ( the toner coated roller), if it doesn't turn you have a faulty cartridge. If the cartridge is OK, recheck the Magenta drum to see if the thin corona wire has been broken. You will need to remove the Cyan toners to get to the corona wire cover. If is damaged or broken, the whole drum will have to be replaced.

Sep 25, 2013 | Brother HL4040CN Laser Printer

1 Answer

Reset drum unit counter brother hl-6050-dn


Press the "Go" and "+" switches together until the menu "RESET
PARTS LIFE" appears on the LCD display. Select the Drum Unit using the "+/- " switches, then press the "Set" switch

Nov 10, 2010 | Brother HL-6050DN Laser Printer

1 Answer

Brother DCP 8060 is displaying drum near end what does thic mean


After approx. 25000 pages you should replace drum unit

This message would appear if the drum unit is near the end of its life. Use the drum unit until you have a print quality problem, then replace the drum unit with a new one.

This message would continue to appear if the drum counter was not reset when you replaced the drum.
To reset the drum counter, follow the instructions below:

  1. Open the front cover.
  2. Press the Clear/Back key.
  3. Press 1 to reset.
  4. Close the front cover, pressing firmly on each side until they click into place.

Oct 04, 2010 | Brother DCP-8060 All-In-One Laser Printer

1 Answer

Replace drum, still says replace the drum and now it won't print.


Did you reset the drum counter?
When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following steps:
  1. Turn the the machine’s power switch back on.
  2. Press Menu => Machine Info. => Reset Menu.
  3. Press the Up or Down Arrow key to choose Drum.
  4. Press OK.
  5. Press 1 to reset the drum unit counter.
  6. Press Stop/Exit.
I hope this helps.

Cindy Wells
(if you did the reset, you may need to talk to Brother Support. I'm assuming you used a Brother drum and only handled it by the handles.)

May 12, 2010 | Brother MFC-9440CN Laser Printer

1 Answer

My all-in-one printer keeps telling me that I need to change the drum soon. I bought a new drum inserted it into the printer and now I can't print anything. Plus, it is still telling me that I need to...


This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.
Note
    Brother strongly recommends that customers do not use generic drum units and/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of unauthorized third party drum units, toner cartridges or toner.
    If you are using a genuine Brother drum and toner and after following this procedure the unit continues to show "CHANGE DRUM SOON", your machine may require service. Please contact the Customer Service Center.

May 01, 2010 | Brother MFC 7420 All-In-One Laser Printer

2 Answers

Drum light flashing


We have just changed our drum unit but the drum light is still flashing. The printer is printing though. Any suggestions?

Apr 12, 2010 | Brother HL-2150N Laser Printer

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