Question about HTC Touch Cellular Phone

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Phone doesn't ring, but other sounds fine

My HTC Touch phone stopped ringing. It's set to vibrate and ring, but it only vibrates when there is an incoming call. I've checked the settings and the volume and that is fine. Other sounds, e.g. alarm and music, is also fine. It's just when there's an incoming call that I hear nothing, only the sound of the phone vibrating. I've had the phone for a year and it has never given problems before. I'd very much appreciate any help!

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  • marinaretief May 21, 2009

    Yes I did, but no luck.



    I also tried to change it to 'Ring only', instead of 'Ring and Vibrate - but then it also doesn't ring. It only displays the usual pop-up so that you can see there is indeed an incoming call, but there's no sound at all.



    My other applications work fine, so it can't be a hardware or driver problem.

  • marinaretief May 21, 2009

    Doh! >:-( Just found the ringing volume was turned down to minimum - don't know how that happened. I missed it since the 'rest of the phone volume' was turned to max.



    Thanks very much for trying to help erincinci. I'm feeling pretty blonde now! *blush*

  • marinaretief May 21, 2009

    Thank very much. I think I know which application is the guilty one.



    Nice day to you too :-)

  • Erinc INCI
    Erinc INCI May 11, 2010

    Hi. Did you try changing your ring tone to another file? (Using the Start Menu -> Settings -> Sounds & Notifications)

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  • 148 Answers

:) Sometimes happens to me also. I faced a similar problem before, I think one of the installed programs on your device does it, I couldn't remember the name of the application now but whenever I launch it, my phone sound goes to minimum, Just to let you know. Have a nice day.

Posted on May 21, 2009

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