Question about Sunbeam Cafe EM6910

Open Question

Sunbeam em6910 coffee machine steam wand not working

Steam no longer comes out .Have cleaned and descaled the machine, but no improvement. Steam wand dial switch seems to work - I can hear it switch on. The boiler makes some noises too.

Posted by on

  • Stewart Parkinson Jan 04, 2014

    Other sites suggest the problem is the steam pump not working. This is a replacable item - $ 60 .

  • comp_dad463
    comp_dad463 Mar 19, 2014

    If you get a blockage and or descale and do not do it correctly you can block the steam pump or the steam path. If you run the pump for too long; then you can burn it out.



2 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 230 Answers

SOURCE: sunbeam expresso machine steam wand pressure down by 50%

Dirty heater element , you will need to de calcify the unit. Use CLR or somthing like that and that should take care of the problem.

Posted on Sep 09, 2012

Testimonial: "Thanks, I'll give it a decalcify treatment. "


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why no steam.Sunbeam 6910 cafe series. Turned on steam wand this morning and all I heard was a sigh, a feint try to deliver steam but not successful. Very little pump noise / action almost non-existent....


This could be 1 of many issues, usually the Steam pump (black or blue) is corroded and no longer vibrating correctly, the pump could be blocked, the pipe work after pump but before boiler could be blocked, the steam boiler could be blocked, the pipe work after steam boiler but before the steam tap could be blocked, the steam tap could be blocked, and also the milk nozzle could be blocked, if you feel competent to take it apart, it is easy to fix but if not take the machine to local service agent.

Feb 20, 2015 | Sunbeam Cafe EM6910

1 Answer

The steam wand on my sunbeam cafe series is not working

Is it still making the correct pumping noise? If so, unscrew the knob from the end and unblock the steam head and wand with a bit of wire.
If it doesn't sound like it is pumping, either the microswitch in the left-hand dial is faulty or the steam pump is dead. To test the microswitch, pull the steam dial off and try to get the switch to make a connection (it's hidden at about 2 o'clock in the housing). Failing that you're up for a steam pump... about $80.

Apr 21, 2014 | Sunbeam Cafe EM6910

1 Answer

Wet steam, poor pressure

Have you tried cleaning the steam wand nozzle with a paperclip (or the pin tool mounted in the back door of the unit?

Milk deposits can make their way inside the nozzle and block it, describing the symptoms you're getting.

Apr 12, 2014 | Sunbeam Cafe EM6910

1 Answer

Sunbeam em6910 leaking steam

Pull the steam dial off (there's nothing holding it on apart from friction). Unscrew the small screw in the middle of the plastic holder, and adjust the position of the copper steam tap using pliers to turn the steam fully off. When reattach the plastic cover and then the dial. The dial will now have the correct range to turn the steam off.

Apr 02, 2014 | Sunbeam Cafe EM6910

1 Answer

How to clean steam valve in a em6910

Have you tried cleaning the steam wand nozzle with a paperclip (or the pin tool mounted in the back door of the unit?

Aug 04, 2013 | Sunbeam Cafe EM6910

1 Answer

Steam wand doesn't work on sunbeam cafe series coffee machine

Have you tried cleaning the steam wand nozzle with a paperclip (or the pin tool mounted in the back door of the unit?

Milk deposits can make their way inside the nozzle and block it, describing the symptoms you're getting.

Sep 11, 2012 | Sunbeam Cafe EM6910

1 Answer

I have an Ascaso Steel Duo Professional semi-automatic espresso machine - the steam wand is restricted. how do I remove it to clean?

Hi There, If your ascaso steel duo is not producing steam,
Could be that:
The thermoblock may be blocked - Try descaling.
JURA descaling tablets
Steam wand may be blocked - try removing steam nozzle/steam wand and submerge in hot soapy water.

May 01, 2011 | Ascaso DUO PROF Stainless Steel Espresso...

1 Answer

Cant make hot milk or foam ascaso dream the wand doesnt work it just stopped. also my coffee is not hot, only lukewarm ive opened it up and everything looks ok, its all just electrics all of which look...

Hi Mike,
You may have 2 issues.
Steam wand may be blocked;
Try descaling the machine 1st before you do any thing else.

1.Try removing the steam tip, if you don't get steam with tip removed, try removing wand, if you don't get steam then the steam pin may be blocked.

If after descaling coffee is still jst warm you could replace thermostats

If you still don't have steam after descaling and replacing thermostats then you may need to replace the o rings on steam pin.

Ascaso descale sachets 10

Mar 31, 2011 | Ascaso Dream Espresso Machine

1 Answer

Can't get steam wand to completely shut off

Sounds like you might have buildup of scale in your system which is clogging up the steam wand valve and preventing it from closing properly.  You should use a descaler regularly to clean out your machine !  I would try flushing out the machine a half dozen times with descaler first to see if that solves the problem.  You can use descaler sold for coffee machines (Starbucks sells it), or use a product like "CLR" (in the grey plastic jug) which is sold at hardware stores.  After running the descaler through 4 to 6 times you should notice an improvement in the valve closure.  If this doesn't help at all, it's possible that your steam wand valve is damaged.  Find a decent coffee machine sales and repair place and bring it in for an inspection.  Starbucks will not actually repair the machine for you, but they might (?) be able to arrange shipping it to a repair place...  Keep in mind that Starbucks stores in each city usually have a contractor who takes care of all of their machines.  You could ask at one of their stores if they can tell you how to contact their repair person/company.

Apr 04, 2009 | Starbucks Barista Utopia

1 Answer


Does the steam itself smell, or just the milk. If yes on the steam run the descale again. If no on steam then check the perfect cream wand the black plastic arm connected to the steam wand, dissamble and clean, make sure all the holes are clear.

Mar 26, 2009 | Gaggia Syncrony Logic 74884 Espresso...

Not finding what you are looking for?
Sunbeam Cafe EM6910 Logo

Related Topics:

41 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sunbeam Coffee Makers & Espresso Machines Experts

ray gallant

Level 3 Expert

45180 Answers

Gil Shultz

Level 3 Expert

3368 Answers


Level 3 Expert

102366 Answers

Are you a Sunbeam Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides