I forgort my pasword for my id

Hold the home key power and volume down sometimes it its up so try both ways if not go on u tube they have a video on how to do it just type in how to master reset and what your phone is and your good to go

Overview





There are two scenarios whereby a BlackBerry smartphone user is unable to log into BlackBerry World with the BlackBerry ID when the SIM card has been removed from the smartphone.

1. If the SIM card is removed from a smartphone where a BlackBerry ID has not been previously set up, then the option to skip the login to BlackBerry ID will be available.
   
   


2. If the SIM card is removed from a smartphone where a BlackBerry ID has already been set up, then the option to skip the login to BlackBerry ID will not be available. The BlackBerry smartphone user will be required to log in with the last known BlackBerry ID credentials.

Workaround

If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email.



If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:




Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.



To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.

1. Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
   


2. Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then click Submit.
   


3. Enter the Answer to the Password Recovery Question, then click OK.
   
   Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
   


4. A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
   


5. Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
   


6. Locate the password reset email and select the Change your BlackBerry ID password link.
   
   Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
   


7. When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
   


8. A confirmation message will display once the changes have been saved successfully.
   


9. Moving forward use the newly created password whenever logging into BlackBerry ID.

Go on the blackberry website and click 'ive forgotten my pasword' follow steps to assign a new one..

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How to recover a BlackBerry ID using a BlackBerry smartphone

Something important to keep in mind when recovering a BlackBerry ID password is that you will need to use the BlackBerry Browser on your device or a web browser in order to complete the process. This is a result of a security precaution that prevents the password recovery email from being sent to the device. To recover your BlackBerry ID password, use the BlackBerry smartphone browser or a computer to follow these steps:

1. Navigate to the BlackBerry ID password recovery page
2. Enter the email address that you used to register your BlackBerry ID and fill out the CAPTCHA characters
3. A confirmation page will appear stating "A request to reset your password has been submitted"
4. Open the mailbox for your email address on the computer or by logging into the mailbox\webmail using the BlackBerry Browser and click on the BlackBerry ID password reset email (it can be identified by the sender: [email protected])

Note: Don't forget to check your spam/junk folder in the event that you do not see this email in your inbox.

5. In the body of the email, click the link after the heading "To change your BlackBerry ID password, simply visit"





6. The link will open a new page in your web browser, enter your new BlackBerry ID password in both fields and click Submit
7. You have successfully recovered your BlackBerry ID password!
How to recover a BlackBerry ID using a BlackBerry Playbook tablet

To recover your BlackBerry ID password using a BlackBerry Playbook tablet, follow the steps below. Something to keep in mind is that you may be asked for the answer to the security question that you created during the initial setup of your BlackBerry ID.

1. On your BlackBerry Playbook tablet, open "Options" by taping the gear in the top right corner of the Home Screen
2. From the menu on the left tap "BlackBerry ID"
3. Tap the Pencil icon to the right of "Change Password"
4. Tap "Forgot password?"
5. Enter your password recovery question which you created when the B BID was initially set up and tap "OK"

. Open "Messages" on your BlackBerry Playbook tablet or log into your mailbox/web mail using the BlackBerry Playbook tablet browser and select the email from [email protected]
7. In the body of the email, click the link after the heading "To change your BlackBerry ID password, simply visit"
8. The link will open the web browser on the device, enter the new password in both fields and tap "Submit".

• That's all there is to it!

this should do the trick.
BlackBerry ID Password Reset

It is wise to set a password on your BlackBerry, just as you would on a laptop or PC.
After all, BlackBerry devices are similar to small personal computers.

They contain loads of information including files, phone numbers, dates and emails. But when you forget your password you are presented with a tough situation the device will have to be completely reset to allow you to create a new one.

Come to terms with the fact that in order to reset your forgotten BlackBerry password you will lose all of the data on your phone.

A password reset wipes the device clean as a way to protect your information in case the phone is stolen it is a tight security measure that is built into BlackBerry phones.


Type in the incorrect password. The BlackBerry will tell you how many more tries you have to enter the wrong password before it resets (you usually have between three and ten tries total.)

Continue entering the wrong password.
You may be prompted to enter the word "blackberry" a few times to continue this is to make sure that you (or a child ) aren't accidentally and unknowingly typing in the wrong password.


Allow the device to reset itself and shut down.
Try to restart the BlackBerry.

If nothing loads, the application software was removed as well and you should proceed to the next step.
If you see your normal screen, proceed to the last step below.

Connect the device to your computer via your USB cord (this comes with your phone) and load the Blackberry Desktop Manager software (if you don't have it download it at na.blackberry.com/eng/services/desktop).


Click "Application Loader" then "Add/Remove Applications."
Select "BlackBerry System Software" (along with any other applications you want to download to your phone) and then "Next."

Verify the list of applications you want to download on the next screen and click "Finish."
Allow the Blackberry software to reinstall.

Enter a new password under "Options" then "Password" (or the similar choice) on your BlackBerry.


http://docs.blackberry.com/en/smartphone_users/deliverables/27236/amc1343243247856.jsp


http://www.bbhub.com/2006/10/27/heres-how-to-reset-your-blackberry-password/

Please confirm your OS then we can go further

hiya try this

1. From the BlackBerry ID login screen on the smartphone select Forgot Password.
2. Enter the BlackBerry ID Username and select OK.
3. Enter the answer to the password recovery question and select OK.
4. A confirmation will display Your BlackBerry ID Password Recovery email has been sent to[email protected] or Instructions for resetting your password have been sent to your email address.
5. Access the associated mailbox, locate the password reset email, and select the Change your BlackBerry ID password link.
   
   Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the email account inbox, check the Spam or Junk folder
6. When the password reset page loads, enter the New Password, Confirm Password, then clickSubmit.
7. A confirmation message will display once the changes have been saved successfully.
8. Moving forward use the newly created password whenever logging into the BlackBerry ID.

hope this helps

John

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