Question about Samsung R610-64G Laptop

3 Answers

WET LAPTOP I left my laptop near the window and went out partying. It rained that night and my laptop got wet. My laptop was in shut-down mode but was connected to the AC supply. When I reached home, I wiped it with a towel and tried to turn it on. The power light would come on but the system wouldn;t turn on. I left it to dry the entire night. Next morning I kept it under the sunlight for a couple of hours. Again tried turning on. This time it would turn on but keybord wouldn't work. So I left it under the sun for some more time. This time I didn't see any display on the sceen but only multi-coloured vertical lines throughout the width of the screen and nothing else. I can't connect it to an external monitor as the keyboard isn't working and I can't change the default display. Should I let it dry for a few more days or is the LCD damaged because of the heat???? The notebook is Samsung R610

Posted by on

  • Ravi Jain May 22, 2009

    Can I use the warranty service after waiting for some time.

  • simonzb May 11, 2010

    I just suguestion, if you do not open any screw at back of laptop, just dry in nature, you can try to the shop that you bought, they might do warranty for you, because you did not drop in water, just wet a little. just make a sense, thanks.

×

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Samsung Master
  • 19,396 Answers

Multicolored vertical bands means that the contacts on LCD ribbon cables are still shorting because of liquid or oxide building in consequence of liquid damage.

Also keyboard is probably not working for same reason.



When you get liquid damage you need to remove immediately the battery and the ac charger, and service the laptop, to prevent more damage caused by shorts.
The service is done by a technician, disassembling the laptop and using a cold hairdryer from distance to dry internal parts.

You must ensure the laptop has no liquid inside before starting it.

In your case I can only tell what parts are working:

If you can see the vertical bands and there is no static stain on display caused by liquid penetratrion, then the LCD is working.

You have backlight, therefore the inverter is working.

To connect to external monitor you can try starting the laptop with video cable already connected, It should start on ext. video.
If you are getting video signal on external monitor, that means that the motherboard is still working.

If you also get windows splash screen (or Linux) , then the hard disk is also fine.

If you do not want to spend any money for this laptop you can wait few more days, with battery out, and try starting it, in the meanwhile oxide can cause more internal damage, that is not the right way to proceed.
The laptop should be sent for repair.
If the laptop is less than one year it will still have factory warranty. However, factory warranty does not cover liquid damage.
If you do not mention that there had been liquid damage , they will probably not realize, and cover the repair, but that won't be really fair toward manufacturer.
To do things properly contact manufacturer and explain them what happened , so that you can arrange a repair, if laptop is fair new they will make an effort to keep quote low.

Do not forget to leave feedback.

Thanks

G.

Posted on May 21, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 191 Answers

For a rained laptop you should not turn it on even try under the sun, because the warter came inside which can not try, you need open keyboard and try to dry the wet stuff on motherboard surface. and use heating fan (use for hair one) to blow there coulpe of hrs. then stay there over 24 hrs. then try turn on.
most case the the laptop will damaged when you turn it on too many time before absolutely dry.
hope you fix it, take a rating let me know how much helped you thanks! keep in touch your question please.

Posted on May 21, 2009

  • Frank Zhang
    Frank Zhang May 22, 2009

    sorry I used my son"s user name post the comment.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,004 Answers

Please replace the laptop.

Posted on May 21, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Mac got wet


You can pull the hard drive and save all the information from it. However, it's more than likely, the computer itself is shot.

Jan 24, 2013 | Apple Computers & Internet

1 Answer

Drivers window stuck down


The switch mechanism is likely wet. Remove it, and dry it thoroughly before reconnecting and retrying.

Nov 12, 2012 | 1997 Chrysler Concorde

1 Answer

Driver side master window switch


Yes it got wet use a new switch.

Sep 20, 2012 | 1995 Toyota Camry

2 Answers

I spilled coffee on the table and the bottom of my laptop got wet. a message flased that windows was shutting the computer down. after removing the battery pack and several days of drying it out the laptop...


Buy a new battery, if it still dosen't work then you jammed your PC, take it for a repair or to the manufactures. wetting a PC/laptop is not what you need.

Oct 17, 2010 | Dell Inspiron 1501 Notebook

1 Answer

Got left in rain, now dead


Open the laptop and remove everything you can and dry it with an air blower not in the sun.When you are sure it's all dried up,place the part one by one and check. Usually, Motherboard are water resistant but for hard disk it might not work.

Good Luck.

Dec 27, 2009 | Dell Inspiron 6400 Notebook

1 Answer

My interior got wet


sounds like your OD button on the shifter got a lil wet. let it dry out and you should be fine.

Aug 18, 2009 | 2003 Ford Focus

1 Answer

I left my laptop on last night (got called away to work) and now it will not turn on. The blue light comes on yet i have a black screen


it went in hibernation mode
try to push power button at least 6 second
The laptop should shut down
Now restart the computer

tell me if it works

Jul 08, 2009 | Gateway Computers & Internet

1 Answer

WET LAPTOP BAD CONDITION


You tried your best in performing the first step (Leaving it out to dry)

But actually it is posible that the heat of the sun couldnt reach into some parts of the laptop and that some components must have been aftected before you came to its rescue

Apparently water or moisture was still resident in some internal part of the Laptop and this would have conducted some little spike of electricity that might have destroyed some components while it was connected to the AC.The flickers on the screen is an evidence of a possible spike from water or moisture.

Get a technician to open up the Laptop completely. He has to take a good look at each component carefully and clean them up.

Yes theres a possibility of your LCD being damaged but the VGA Card should be tested first.

Your Laptop would definitely come back to normal but not until each component is checked properly

May 21, 2009 | Samsung lt150x3-124 15 in. Flat Panel LCD...

1 Answer

Keyboard Jiberish


It could also be the logic board. Usually, there are weep / drainage holes in the bottom of the laptop. See if there's any traces of moisture there, and you'll know if it got wet or not.

Sounds like it could have been wet. You could try replacing the keyboard.

May 19, 2009 | Fujitsu Siemens LIFEBOOK T4010D Tablet PC

Not finding what you are looking for?
Samsung R610-64G Laptop Logo

627 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Computers & Internet Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

kakima

Level 3 Expert

102366 Answers

phoenix chi
phoenix chi

Level 2 Expert

389 Answers

Are you a Samsung Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...