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Breville espresso machine won't heat up

We have a 800es breville espresso machine and it won't heat up when turned on

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Online store for Breville spare parts?

Hi, can anyone tell me where I can get a replacement steam wand and double coffee holder for a Breville BES820? I have been looking on the web and can't find anything.

Many thanks
Cate

Posted on Mar 09, 2011

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Hi I bought a Breville today and had the same problem. I found the following suggestion and tried it. After 5 goes my machine worked - yippee - hope you have success too. Info below noavatar.png c280sportguy
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I got through to the tech support at Breville and they helped me fix this problem. What they had me do was:

1)Fill the water tank all the way up

2)Turn the power on and wait until the heating light turns off.

3)without coffee in the head turn the machine to espresso mode and let it pump for a minute.

4)after a minute turn to standby for a couple seconds then turn it to steam mode for a minute.

5) after this minute is up turn it back to standby for a couple of seconds and then back to espresso mode.

6) the technician said to do this seven times, but mine started working after three or so. The tech said the fixes about 80 to 90 percent of machines with this problem.

Good Luck!

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To add insult to injury Breville advice "They don't give service manuals to the public"

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push down on the water reservoir. ours took a while to prime.

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