Question about Canon Pixma MP500 All-In-One InkJet Printer

1 Answer

My printer is only pull paper form one side of the roller therefore it will not pull paper in to print and gets a jammed error warning on screen.

Posted by on

  • 3 more comments 
  • Anonymous Nov 16, 2007

    My printer also did the same thing. It will not pull the paper in on both sides of the roller to print and causes a jam. Also, there are NO instuctions as to how to load the paper in the cassette for printing. I like Canon Quality but this is a real hassle!

  • jepjep1 Apr 17, 2008

    Same problem...looking for a solution.

  • Anonymous Jul 14, 2008

    Same problem as everybody else. Must be a defective piece.

  • Anonymous Mar 16, 2014

    The paper pulls to the left when I'm trying to print. It's as if it is not catching onto the roller. The paper is not getting stuck in the printer because it won't feed at all.

  • Anonymous Mar 29, 2014

    paper not pulling into printer evenly

×

Ad

1 Answer

One of your clips might have come off and got logged inside.The clips align the paper with is silly to make them soo small.
Make sure its not logged in there.If it is, hard to get out.once you make one mistake its done.

Posted on Nov 05, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I am using Canon Pixma MP145. Paper gets jammed every time i want to print. Paper gets pulled in only from right side and it gets jammed, but printer does't show any error. I have to pull the paper...


When the paper does not feed straight, dirty or stickyrollers can cause it to jamb or crinkle, also failure to remove all traces ofpaper from a previous paper jamb will cause further paper jambs.
The rollers may be dirty or sticky and causes the paper tonot feed straight.
Try cleaning the rollers with methylated spirits.

Jul 14, 2011 | Office Equipment & Supplies

1 Answer

The printer thinks there is a paper jam-when we ask it to print it doesn't "grab" the next piece of paper-it clicks and then give a "paper jam" message please help


Typically these failure-to-feed problems are due to worn rollers - the feed roller is so worn
that it fails to feed the sheet of paper, which the printer misinterprets as a paper jam (because a
sensor tells the print processor that the sheet of paper is not present where is should be, and
therefore the printer microprocessor software issues a "PAPER JAM" error message).

The printer repair tech solution to this problem is to install a "roller kit," which entails the
replacement of every roller in the printer (since they all wear at about the same rate, replacing
just one is less effective than replacing them all).

Your quickie (temporary) solution - get the roller damp (this makes it grip a little better), then
load the paper tray to its maximum (pushing the paper into the paper pickup roller), then print a
couple precious pages while you order the roller kit online, and text your handy geek friend
who can change out all the rollers in your printer for a pizza.

Feb 18, 2011 | Canon PIXMA iP1600 Printer

2 Answers

Hello I am getting a paper jam error #241 "check paper tray 1 "


DEAR SIR,
Some print media, although they may conform to size and weight specifications, may not perform to your expectations. Print quality, jam rates, fuser life, and output stacking can be affected by the printing environment (temperature and humidity) and characteristics of the paper (structure, moisture content, smoothness or thickness);
Duplex printing is not supporteD
Using Auxiliary tray is recommended

HOPE THIS HELPS....

Thank you sir,take care

Oct 04, 2010 | IBM Infoprint 1332 Laser Printer

1 Answer

When printing, paper pulls to one side and get get error message carriage jam. Don't see ant jam.


It will pull to one side if the rubber roller on that side is coated with dust or is used up on some parts.
1. Clean the roller with some alcohol & soft cloth
2. if the above solution does not solve ur problem, pls replace that part - contact hp

Feb 07, 2010 | HP Photosmart 2610xi All-In-One InkJet...

2 Answers

The paper twists and causes a jam on every print


sounds like something jamed in the rollers like a pin etc

Jan 05, 2010 | Epson Stylus R265 InkJet Photo Printer

2 Answers

The printer is constantly sending a message- 'paper jam'


HP Officejet 7200, 7300, and 7400 Series - 'Paper Jam: Clear jam, and then press Enter' Message Displays on the Control Panel Display
Issue
During printing, the paper becomes stuck in the all-in-one and the error message 'Paper Jam: Clear jam, and then press Enter' displays on the control panel display.
Solution
Use the following instructions to clear a paper jam from the product:
Step one: Check for and remove any loose paper from the In tray
Do not try to remove jammed paper from the In tray. First remove any loose paper from the In tray to avoid worsening the jam.
CAUTION: Always try to remove jammed paper from the back of the printer first to avoid mechanical damage.
Step two: Clear the jam from the back of the printer
Follow these instructions to clear jammed paper from the back of the product. If the product is equipped with a two-sided printing accessory, skip to that section.
Remove the rear access door to clear the paper jam

1. Remove the rear access door by pressing the buttons on the side of the door and pulling it toward you.
Figure 1: Removing the rear access door
Rear access door
2. Gently pull the jammed paper out of the rollers.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If all the pieces of paper are not removed from the product, more paper jams might occur.
3. Replace the rear access door. Gently push the door into the all-in-one until it snaps firmly into place.

Remove the two-sided printing accessory to clear the paper jam

1. Remove the two-sided printing accessory by pressing in the buttons on the sides and then pulling the accessory toward you.
Figure 2: Removing the two-sided printing accessory
2. Gently remove any jammed paper.
WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the accessory. If all the pieces of paper are not removed from the accessory, more paper jams might occur.
3. Press the button on top of the two-sided printing accessory to open the door.
Figure 3: Opening the two-sided printing accessory door
4. Gently pull the jammed paper out of the rollers.
5. Close the accessory door.
6. Reinstall the two-sided printing accessory.

Step three: Clear the jam from the automatic document feeder (ADF)

1. Remove the document feeder tray from the product by gently pulling it.
2. Lift the cover of the automatic document feeder by pulling it outward.
Figure 4: Lifting the cover of the automatic document feeder
Automatic document feeder (ADF) door
3. Gently pull the jammed paper out of the rollers.
WARNING: In the rare occurrence of a severe paper jam, you might need to remove the face plate from the front of the automatic document feeder and lift the pick assembly to remove torn pieces of paper from deep inside the automatic document feeder.
4. Close the cover of the automatic document feeder, and then reattach the document feeder tray.

Step four: Verify that the print carriage can move freely
Follow these steps to try to move the print carriage.
CAUTION: Do not force the print carriage to move if it is out of plain view or feels stuck. Forcing it may damage the printer.

1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
You may have to reach through the output paper tray to access the print carriage.
5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
6. Press the On button to turn on the product.

Step five: Reload and test the printer
After you have removed the jammed paper, make sure the product is still functioning properly.

1. Reload the product with plain paper.
2. Peform a self-test by pressing and holding the RESUME button on the control panel until the product begins printing. A test page prints.

Step six: Service the printer
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Dec 30, 2009 | HP DeskJet 3745 Printer

1 Answer

Paper jamed


Hi

Thanks for using FixYa. Perform the steps below in order to solve this incidence:
  1. Disconnect the power cord or power supply adaptor from the rear of the HP All-in-One product.
  2. Remove the paper pack remaining in the input tray.
WARNING - Do not try to remove the jammed paper sheet yet. Trying to clear a paper jam from the front of the device can damage the print mechanism. Always clear paper jams through the rear access door.
  1. Open the rear access door or the two-sided printing accessory.
  2. Gently pull the jammed paper sheet out of the rollers.
  3. If the paper tore when it was being removed from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If not all the pieces of paper are removed from the device, paper jams are likely to occur again later.
  4. Replace the rear access door or the two-sided printing accessory.
  5. Restart the printer to continue the current job.
Please seee this link for more details--

HP Photosmart C5280 Paper jam error

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Aug 14, 2009 | HP Photosmart C5280 InkJet Printer

1 Answer

I replaced ink and paper..paper keeps jamming when printing and copying. after the replaced inl and paper, i was able to print with no problem however without warning iunable to print or copy without...


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Oct 20, 2008 | Lexmark Office Equipment & Supplies

2 Answers

Paper jam


Fiend your solution direct from hp. Here is your solution...
237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution
334

Jun 29, 2008 | HP Officejet 5610 All-In-One InkJet...

2 Answers

PAPER JAM


Rotate tires. Pull out paper tray. Pull down on red low paper indicator at left bottom. Two rollers come down on axel near center. I pulled off the rubber tire like roller, then twisted the roller inside out and reinstalled it with the fresh side out.
If tires dry out again will probably buy new ones from ebay.

Jun 26, 2008 | Lexmark E232 Laser Printer

Not finding what you are looking for?
Canon Pixma MP500 All-In-One InkJet Printer Logo

213 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2170 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...