Question about FAMOWOOD Adhesives, Coatings & Sealants
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
thats a defective light engine..............new tv buddy..............its a known sony problem..........dont listen to thier b.s.
Posted on Dec 18, 2007
SOURCE: Red spot on LCD
My friend's TV was well out of warranty and a Sears (the retailer) tech agreed that the engine needed replacement. They called Hitachi Customer Relations who will send the part to the home at no charge. Sears did not charge for the service call, but will charge $242 for labor to install the parts and adjust the TV.
Thanks for the posts. He saved $$$$.
Posted on Jan 26, 2008
SOURCE: Blue Spot
Ok...once and for all I will explain the fix (in detail...which has been missing)...
1) Firmware updates do not fix this problem. I had this problem, and updated my firmware to the latest versons without success. Also, cleaning the light engine (or any other part) does not fix this problem. If you cleaned your TV and your problem disappeared, you had a different problem.)
2) This repair requies a special tool from Panasonic. The tool is part number LSUQ0100. It is light grey in color, and is roughly 7" x 5" x 1" in size. It has diagnostic lights on it, and a button to press to start the procedure. This tool is used to reprogram your EEPROM. Again, this is VERY different than flash upgrading your firmware.
3) To repair the TV, the repairman must remove the lower back of the unit and plug the long, 5-wire connector (5 individual wires terminated to one female connector end - reminds you a bit of an old-style CD-ROM audio cable used in computers) into a male recepticle on the light engine.
4) The procedure takes roughly 6-7 minutes to complete. The TV remains on during the procedure (yeah, I was a bit surprised too). About mid-way through the procedure, your colored ball-shaped blotches will just disappear....no on-screen progress bar, no bright flash, the spots just disappear in the blink of the eye.
5) CALL PANASONIC!!! They are standing behind these TVs, and are covering these in-home repairs free-of-charge - EVEN IF YOUR TV IS OUT OF WARRANTY. Mine was out of warranty by over a year. The Panasonic rep was very kind, but did explain that this is the only repair for these TVs that they will cover out of warranty, as it was a defect in the manufacture of the unit - all other repairs are at the expense of the customer.
Good luck to all - I hope this helps some of you!
Cheers to Panasonic for standing behind their products like this....you don't see that very much these days!
Posted on Sep 25, 2008
Hi hope you fine.
is it just a spot or a continous line kind of?
is just a spot check the service kit on the front door (ETB ) alighnment might be touching the prnt drum units.
Posted on Sep 29, 2008
SOURCE: red spot on screen
Got the same problem with same TV (PT-61-LCX65) that was bought 4 years go in 2006 - first red spot appeared, then few weeks ago got green one nearby. Fixed it for free.
I called Panasonic using the phone number in the manual (1-888-843-9788), selected Service, told that I got the problem which is most probably "a manufacturer's defect" that should be fixed for free - they redirected me to next step, then to next one and in about 20 minutes they arranged me a home-visit by support person (the guy had to drive 2 hours to get here!). Every thing went _very_ smoothly, I am very satisfied with Panasonic's support, it was just one call with few redirections.
The service guy came in two days, unscrewed back panel, connected some kind of box to one of the boards (eeprom programmer?), turned TV onto some channel and let the box do its job for about 5 minutes - then all of a sudden spots disappeared and picture is OK now. The service guy told me that the overall picture quality should have also improved all across the screen, I guess TV sends some kind of feedback to that box for optimization.
It was free service, the service guy mentioned something about law action and that Panasonic is required to fix that for free.
Posted on Jun 15, 2010
Tips for a great answer:
Mar 12, 2015 | Deft Clear Wood Finish Satin Quart
Dec 30, 2013 | Vacuums
Jul 26, 2012 | Microsoft Wireless IntelliMouse Explorer
Mar 24, 2011 | Microwave Ovens
Mar 19, 2011 | Bradley BTST02 - Stainless Steel Smoker
Mar 18, 2011 | Washing Machines
Jun 29, 2010 | Bushnell Trophy Multi-Reticle Red Dot...
Oct 22, 2008 | Washing Machines
Oct 15, 2008 | Televison & Video
Jun 08, 2008 | Panasonic PT-52LCX65 44" HDTV
326 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: