Question about Dyson Ball DC24 Bagless Upright Vacuum
I changed the filter, pushed the reset button and checked all the seals. I even took the bar out and cleaned any string wrapped around it and it still won't rotate. What should I do?
Posted by Anonymous on
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Posted on Jan 02, 2017
If this model has a brush control - i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model - therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn't able to be taken apart and sounds like it may well have slipped off due to tension.
Posted on Apr 02, 2009
Likely the wires are broken under the left hand cover not a difficult fix. Unplug the machine and remove the 4 torx screws and an access panel at the side of the ball. replace wires with new or re-connect with a splice. ensure wires are long enough to allow movement and you don't trap the wires when you replace the covers. about a 20 min job with the right tools
Posted on Oct 04, 2009
i had a similar thing happen and just got off the phone with dyson. there is a resettable switch on the handle. they told me to start the vacuum in the upright position, put it in the non upright position, then push and hold in the beater bar switch which is located next to the on/off button for 10 seconds and the beater bar should start to function once again
Posted on Aug 05, 2010
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