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Neat scanner Error Message: There was a problem opening the database. The database does not exist or may have been moved.

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  • Pam Wood
    Pam Wood Jan 02, 2014

    This was the message I got when I attempted to open my Neat scanner on January 1, 2014. What should I do to fix this problem? Thanks

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This may help: http://neatreceipts.custhelp.com/app/answers/detail/a_id/278/session/L3RpbWUvMTM4ODcwMjUyNC9zaWQvUUY3Z0lvSmw%3D . If not, stay on the Neat website and search for how to create a database for the first time. You may have to run through the setup process again.

Posted on Jan 02, 2014

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