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Error 13.10 paer jam in HP laser jet 5100 DTN

I am getting error 13.10 paper jam in HP laser jet printer 5100 DTN model. I look forward for the solution. Thanks , ayyasamyr@yahoo.com

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  • Anonymous Mar 30, 2014

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HI ayyasamyr:
This your problem.
13.10 PAPER JAM The event log message for a paper-delay jam in the duplexer is 13.10.
1. Check the duplexer and the rear area of the printer for obstructions or damage.
2. Check PS1701 and PS1703 in the duplexer for correct operation. Replace the
duplexer if a sensor is defective.

Hope this helps

Posted on May 24, 2009

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Posted on Jan 02, 2017

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