Question about Microsoft Windows Media Player
When I try to open windows media player 11 I get the message: "The file wmploc.dll has a version number of 11.0.6000.6344 where 11.6001.7004 was expected. Windows media player was not installed properly and must be reinstalled. Do you want to install the Player from the Microsoft Web site?" When I clicked yes and was sent to the web site I followed the directions to the letter. After downloading the suggested Windows media player 11 app, I ran it and got a message that said I could not install a version of windows media player that was older than my current version to replace or fix a problem. Do you have any suggestions? It happened after installing Avanquest Fix-It Utilities 9 Professional. Has this been a common problem?
This is not a very common problem, but in all likelihood your Avanquest software has altered your Windows files in such a way that you cannot install your media player.
Most fix-it utilities make back-ups of your system files as they were BEFORE running the utility.
Check in your Avanquest application to see if you can restore your system to the way it was before running the application, then try reinstalling Windows media player.
Let me know if you need any further assistance regarding the above.
Posted on May 21, 2009
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Posted on Jan 02, 2017
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