Question about Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum
My DC11 just stopped and i suspect it is the fuse
Posted by Anonymous on
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Posted on Jan 02, 2017
I have read that it is due to an internal safety mech. that reacts when the motor is pulling to much current and shuts down for safety.If you only get 5 min or so before it happens then that is your problem. Dysons have no reset switch so you cannot force it and some other brands take 24hrs to reset. Make sure you have no clogs in you vac. If none exist then I would refer to the company. good luck!
Posted on Aug 14, 2009
You could download the Manual from ;-
You need to have Acrobat Reader to View this .pdf file
Let me know, if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
Posted on Nov 23, 2009
Your DC11 is equipped with a safety device which shuts the cleaner down if it starts to overheat. It's likely that this is what occurred, as there may not have been enough airflow through the cleaner to keep the motor cool. If you unplug the cleaner and leave it to cool down for at least an hour, you should find it will work again.
If the cleaner still won't run after this time, get in touch with us directly so we can provide further assistance - you can call us free on 0800 298 0298 (UK), or 1866MYDYSON (US).
Dyson Online Customer Support
Posted on Oct 31, 2011
SOURCE: Dyson dc11 replacing motor
DYSON DC-11 MOTOR REPLACEMENT
1. Remove dirt cylinders as normal
2. Using large flat screwdriver, remove airway splitter and hose
3. Undo 6 Torx screws from top and one at the back under tool holder
(Note that 2 front screws are shorter)
4. Make sure the screws are completely withdrawn
5. From the back, withdraw tool holder section
6. Unhook and withdraw hose holder section
7. Place large flat screwdriver behind the wheels and forcefully snap them off
8. Remove 2 more screws under each wheel
9. Cover now lifts off
10. Motor pod is now visible. Remove its 4 screws and lift its lid
11. Motor can now be lifted out. Disconnect its 2 wires
12. Remove the rubber base and transfer to the new motor
13. Connect wires, Red to Brown (Live) and Black to Blue (Neutral)
14. Make sure motor is correctly fits on its alignment studs in the pod and replace its cover and 4 screws
15. Replace top cover of machine, and the 4 screws under the wheels, but no other screws yet
16. Turn machine on its side and hammer each wheel back on - take care that no fingers are under wheels while doing this
17. Stretch and snap hose holder back into position
18. Slide tool holder forward into position
19. Replace the 6 screws into top section, and one into tool holder section
20. Replace filters, airway splitter and dirt cylinders, and the job is complete :D
Posted on Oct 21, 2012
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