Question about HP OfficeJet Pro k550 Printer

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Printer says there is a paperjam when there is none

Printer says there is a paperjam but ive checked and there are no obstructions... what should i do?

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It's possible that a little piece of paper tore off and is wedged all the way to the right, and is hidden by the print heads. I saw this happen on a 3210. I don't recall how to move the heads to the left side, and I don't have access to the on line docs, because I'm trying to solve a problem with the driver right now, but check instructions for print head replacement.

Posted on Jun 18, 2009


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SOURCE: paperjam

Sometimes the paper tray or where the ink is may have somethng loged up in there, also try to disconnect the power for 10 seconds and plug back in.

Posted on May 21, 2009

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