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I had a paper jam in a Cannon PIXMA MP610. I cleaned all the paper out. A printer error code now appears all the time. Also, the orange and Green lights blink 12 times before each new sequence. I've tried everything in the book and on the printer screen. Nothing works. Is this something I can fix myself or do I need to take it in to for repair. If I cannot correct this myself I need to know the nearest authorized repair store. I live in Bothell Washington 98012.

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  • d_vanv May 21, 2009

    The error code is 6A00. I'm not sure where the resume button is, I don't see it.

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  • Master
  • 413 Answers

To remove paper pull the paper with both hands being careful not to tear the paper . If you're unable to pull it you may need to manually rotate the gears that feed the paper through the printer
Now reset the printer by pressing the power button in on state to turn it off and restart
again thats all just take care that you remove the tray carefully


let print head cool first now disconnect and reconnect the device>>>press on /off remove the paper slowly and softly and reset the cartridge these are best probable step to fix such problem

Thanks and Regards

Posted on May 21, 2009

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  • Master
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If you are getting the paper jam error even there's no actual paper in it, you may try resetting your printer. Here's how:

  1. Turn On the PIXMA MP610.
  2. Push and Hold Resume button about 2 minutes
  3. Release Resume button
  4. Printer back to normal again

If same problem occurs, you need to contact Canon for the second opinion.

Have a great day!



Posted on May 21, 2009

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1 Answer

There was a paper jam. I got the paper out but now error message 6A00 appears in the screen. I have tried to turn off and on.


Hi,
The error code means paper path jam.
Inside your printer a paper path sensor has been activated indicating paper jam so the printer will give off a 6A00 code.
So please check for any stuck paper, debris
The offending item needs to be removed or the purge unit needs replacement.
Also clean the purge unit out make sure all is clean

May 11, 2010 | Canon PIXMA MP610 InkJet Printer

2 Answers

MY MP160 FLASHES E AND # 3 ALTERNATELY


How to clear Error Code Canon printers MP150 MP160
CANNON Printers MP150/MP160 ERROR CODE


E2-2 No paper (ASF)
E3-3 Paper jam

1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection

Aug 13, 2009 | Canon PIXMA MP160 All-In-One InkJet...

2 Answers

Error code 5010 and 5C20


on't know this error code, but this info might help
With thanks to a canon tech Ok Well again I will repeat this answer with a titch more detail.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel. 
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

Procedure to reset Printer canon MP145 and Canon MP160 with Error Code Message for Printer Canon MP145 and Canon MP160, you can find error code message the end of this post:
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button.
2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection)
4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.)note: press 4 times for waste ink counter reset.
The number of the Reset
button pressing
LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset
5) Unplug cable power. (for MP145 / MP150)
6) Turn Off Power. (for MP160)
Error Code :
E2-2 = No paper (ASF)
E3-3 = Paper jam
E4 = No ink
E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
E8 = Waste ink absorber full, or platen waste ink absorber full
E9 = The connected digital camera / video camera does not support Camera Direct Printing
E14 = The Ink cartridges whose destination are wrong
E15 = Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 = Failed to scan head alignment sheet
E22 = Carriage error
E23 = Paper feed error
E24 = Purge unit error
E25 = ASF(cam) sensor error
E26 = Internal temperature rise error
E27 = Waste ink absorber full or platen waste ink absorber full
E28 = Ink cartridge temperature rise error -
E29 = EEPROM error
E33 = Paper feed position error
E35 15 = USB Host VBUD overcurrent error - USB
E37 17 = Abnormal motor driver error
E40 20 = Other hardware error
E42 22 = Scanner error

May 14, 2009 | Canon PIXMA MP610 InkJet Printer

1 Answer

Canon PIXMA MP150 with E3 Flashing.


How to clear Error Code Canon printers MP150 MP160
CANNON Printers MP150/MP160 ERROR CODE


E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full

E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error

1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Feb 11, 2009 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Canon MP610 - Paper jam error message


PLEASE REMOVE THE POWER CABLE AND REINSERT IT IT SHOUL BE OK AND IF STILL PERSIST JUST RESTART THE PC IF STILL RESIST PLEASE LET SOME TECHNICIAN TO CHECK FOR THE SENSOR FOR THE PAPER JAM ...
GOOD LUCK

Jan 04, 2009 | Canon MP610 Photo All-In-One Printer

1 Answer

Waste ink absorber is full, waste ink full, waste ink absorber, a


may the error code or how many blinking can solve your problem 

this is the list of error code 

How to clear Error Code Canon printers MP150 MP160
CANNON Printers MP150/MP160 ERROR CODE 


E2-2 No paper (ASF) 
E3-3 Paper jam 
E4 No ink 
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly 
E8 Waste ink absorber full, or platen waste ink absorber 
full

E9 The connected digital camera / video camera does not support Camera 
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error 
E42 22 Scanner error





try this methode 

Methode 1

1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting formenu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED 
lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection


that's all


maybe it can fix your problem



thanks 

Jan 02, 2009 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Canon Pixma MP610 Printer LCD is stating there is a paper jam, in the output slot. There is no paper jam but the error will not clear. I have followed the troubleshooting in the manual but still no...


With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button.
2. When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3. When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection)
4. When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in. (orange and green, starting with orange.)


0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset

5 times Orange Destination setting See Destination setting
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


Nov 24, 2008 | Office Equipment & Supplies

1 Answer

Canon pixma mp160 flashing E2


Found this on our site:
How to clear Error Code Canon printers MP150 MP160
CANNON Printers MP150/MP160 ERROR CODE


E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber
full

E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error





try this method:

1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED
lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Nov 23, 2008 | Canon PIXMA MP160 All-In-One InkJet...

2 Answers

Canon MP 160 flashing 2E


Found this on our site:
How to clear Error Code Canon printers MP150 MP160
CANNON Printers MP150/MP160 ERROR CODE


E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full

E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error




try this method

1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting formenu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Nov 22, 2008 | Canon PIXMA MP160 All-In-One InkJet...

3 Answers

Had paper jam. removed paper, now getting 11 flashes, but cannot clear error as per manual instructions. getting service error 6A00.


I have the Canon Pixma iP4000R printer. I had an error code of 6A00 and my power light was blinking/flashing green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange-green-orange (12 oranges).

I tried the “waste ink counter reset reset” procedure: Power on while holding the stop/reset button and pushing the service button twice, then pushing the stop/rest button 4 times to clear the error, but that didn’t work.

My ink cartridge carrier wasn't moving-staying in the center. I thought I had a paper jam.

I looked at a few blogs about my error on other Canon Pixma models and they kept talking about “sponges”.

The following is what I discovered that cleared my error and now my printer is back to printing!

The “sponges” are 2 hard pieces of absorbing plastic or something of the like. I was looking for a softer material like the long thin gray foam strip material in my printer. The 2 "sponges" on my Pixma iP4000R were next to each other-one was rectangular and one was square-like. Originally they were white but the ink made them black/navy.

The "sponges" are located on the right under where the ink cartridge carrier "rests".

I didn't see the sponges at first, as there was a white backwards “L” shaped plastic piece that had a spring attached to it(purge unit). The “L” shaped piece was moved forward out of its place. I used my pen tip and pushed that piece back and found that the rectangular "sponge" had popped out of its place.

I used a pen tip popped both “sponges” out and rinsed them with water and voila they were once again white. I think the rectangular one had so much ink on it it popped itself out of place.

My error is gone and I can print again!

Apr 08, 2008 | Canon PIXMA iP3000 InkJet Photo Printer

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